Re: Admin verses Limited Account In Outlook Express

The following is the error messages that I receive when trying to open a
message that was downloaded in Outlook Express.
When I click a message to open it it says "Outlook Express is incorrectly
configured. Please reinstall"
then I click on OK and I get the message " There was an error opening the
message. An error has occured.

Additionally, when click on a link like CLICK HERE where click here has a
the properties of a mail to address then I get the following message.
"There was an error opening this message. An error has occurred."
then when I click on OK, I get this message.
"Outlook Express could not be started. It may not be installed correctly.
Make sure that your disk is not full or that you are not out of memory.
Contact Microsoft Support for further assistance (0x8004104F)"

Also, when I click on Addresses in Outlook Express, I get the following
message.
"Unable to Open the Address Book. The address book may not be installed
properly."

Also, when I click on Create Mail. I get the following message.
" There was an error opening this message. An error has occurred."

MS Office 2003 seems to be currently installed on this computer. There is a
link for a 30 day free trial of Microsoft Office 2003 but I did not sign up
for it so it is not activated I do not think.

Outlook Express is currently installed. It is version 6.00.2900.2180
(xpsp_so2_rtm.040803-2158)

I hope all this information helps in determining my problem.

Thanks,
Sue Oxley


"PA Bear" wrote:

Everything is ok in my Admin Account. However, I cannot open my address
book in my Limited account nor can I open any email messages. The email
messages are downloaded but you cannot open them. It says it may not be
configued propery and to reload.

Post the complete (verbatim) error message, please. Also tell us if MS Office or Outlook is also installed.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)


soxley wrote:
I am still having the same problem with Outlook Express on the limited
account. I cannot open messages. I cannot create a new message. And I
cannot open the address book. But as I said before, if I give the limited
account administrator priviledges everything works fine. But I sure do not
want to leave it that way.

Anyway, I have Widows XP Media Center Edition Version 2002 Service Pack 2.

I downloaded and installed 6 software updates at Microsoft Updates. There
are no more updates of any type available for my computer.

I would say that the default Main Identity for the limited User profile is
correct because when I went into Outlook Express under identities that is
the only identiy out of three that I set up for this limited user where it
would not allow me to remove this identity. When I looked at the identify
I was logged on to the limited users account. I hope that is what you meant.
Correct?

I also checked out the other 2 links in your post and everything is set up
correctly.

"PA Bear" wrote:

WinXP Pro or Home?

Is the Limited User Profile's OE identity the default Main Identity (OE
File > Identities > Manage identities)?

Is the machine fully up-to-date at Windows Update?

Protect Your PC
http://www.microsoft.com/athome/security/protect/

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

soxley wrote:
I just got a brand new HP PC and I was trying to set up my Email. One
Email addy is for my Admin user account and one for my Limited user
account.

Everything is ok in my Admin Account. However, I cannot open my address
book in my Limited account nor can I open any email messages. The email
messages are downloaded but you cannot open them. It says it may not be
configued propery and to reload.

I have been looking at other messages on this forum and other people are
having the same problem. However, I do not have that patch that there
seems to be a problem with on my new computer so there is nothing for me
to uninstall.

Just for the sake of argument, I decided to see what happens when I change
the limited user account to an administrator privedged account.

And guess what Outlook Express has no problem. So I think that there may
be a bug.
I specifically set up this account as limited because I wanted to surf the
internet safely. But if I change it back to a limited account then
Outlook Express will not let me open my messages or allow me to send
messages. Not access my address book without errors.

Any suggestions.
Sue Oxley
.

Relevant Pages

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