Re: Address book problem

Hi BAZ,

With address book closed and I go to where the WAB file is stored on my
computer, remove it, then start address book a new blank WAB file is
created.

Ken.
PS: the address book can be accessed two ways, one via Outlook Express, the
other by choosing Start on the desktop, then select Programs, on it's
expanding menu select Accessories, on it's expanding menu choose Address
Book.


"BAZ" <bonnie.zimmer@xxxxxxxxxxx> wrote in message
news:1153585444.758737.294270@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

| BTW,
| I would be happy to lose my address book.
| You would think that I could save the address book and .wab file,
| uninstall and then re-install Outlook Express and have a valid empty
| address book.
| I can easily re-enter contacts using old email that I have saved.
| Is there any way to do that?
| BAZ
|
|
| BAZ wrote:
| > Dear Jim,
| >
| > In the link you earlier supplied, I tried to follow all of the
| > instructions (copying the address book and .wab file to the desktop,
| > etc.) When I tried the step:
| >
| > 4. At the command prompt, type the following:
| > Del "C:\Documents and Settings\<user>\Application
| > Data\Microsoft\Address Book\<user>.*"
| > I get a message the Windows can't find Del.
| >
| > I've just about given up. I've tried to delete those files and then
| > import the saved address book and I still have the original problem.
| >
| > I've also tried uninstalling and then reinstalling Outlook Express -
| > with no improvement.
| >
| > Again, the addess book is there because I can use it. I just can't view
| > it. When I right-click on an email that has been sent by someone who is
| > in the address book and select "Add Sender to Address Book" it knows
| > that the contact is already in the book. I can't seem to add a new
| > contact to the book in this manner.
| >
| > BAZ
| >
| > Jim Pickering wrote:
| > > To reinstall Outlook Express (which rarely solves problems), see this
KB
| > > article:
| > >
| > > How to Reinstall or Repair Outlook Express in Windows XP
| > > http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378
| > >
| > > Before doing a compact operation, try in Outlook Express, clicking on
the
| > > Menu, File/Work Offline (so that the compacting is not interuppted by
| > > polling for messages) and then select File/Folders/Compact All Folders
and
| > > wait for it to complete before doing anything else. Outlook Express'
| > > message stores are extremely fragile and prone to corruption,
particularly
| > > if you are using email scanning for viruses or spam. For more info on
that,
| > > see this article:
| > >
| > > The Other E-Mail Threat: File Corruption in Outlook Express:
| > >
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
| > >
| > > And lastly, there is no ability to "uncompact" since compacting only
| > > reclaims the wasted space that has been taken up by messages you've
deleted.
| > > All databases need to be compacted on a regular basis to ensure they
| > > function correctly and quickly. And I hope you read the info at the
link I
| > > earlier posted:
| > > http://support.microsoft.com/kb/917288/
| > >
| > > --
| > > Jim Pickering
| > > MVP-Outlook Express/Windows Mail
| > > Please reply to newsgroup only so that others may be helped with your
| > > feedback.
| > >
| > >
| > > "BAZ" <bonnie.zimmer@xxxxxxxxxxx> wrote in message
| > > news:1153435445.120972.300260@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
| > > > Dear Jim,
| > > >
| > > > It is amazing. I recently compacted my Outlook Express folders for
the
| > > > first time (I got a message and they said it would help to save
space).
| > > > So... maybe Outlook is not able to read the stuff that it previously
| > > > compacted. Who knows?
| > > > Perhaps I should uncompact! Is there a way to do this?
| > > >
| > > > I truly believe that something was corrupted on my computer - or
else I
| > > > wouldn't have had to go through all I went through this morning
during
| > > > reboot.
| > > >
| > > > I just got out an old XP disc and reinstalled Outlook Express -
which
| > > > did nothing.
| > > >
| > > > BTW, I then tried to reinstall Microsoft WIndows and all kinds of
weird
| > > > things happened - like I got Outlook 2000!?!?!?
| > > >
| > > > I decided to remove those files by removing Office 2000 Premium via
| > > > Control Panel/ Add or Remove Programs (a big mistake I now realize)
and
| > > > therefore lost Excel!
| > > >
| > > > So I just now did another System Restore to about a week ago and all
is
| > > > well except that I have just the one problem that I began with...
the
| > > > inability to view my address book - even though it is there (i.e.,
I
| > > > can use it by identifying names of friends).
| > > >
| > > > What a miserable day this has been!
| > > >
| > > > Bonnie
| > > >
| > > >
| > > >
| > > > Jim Pickering wrote:
| > > >> Might want to look at this KB article and see if it's any help:
| > > >> http://support.microsoft.com/kb/917288/
| > > >>
| > > >> The not shut down correctly is usually the result of not compacting
the
| > > >> message store. When did you last compact all folders in Outlook
Express?
| > > >> --
| > > >> Jim Pickering
| > > >> MVP-Outlook Express/Windows Mail
| > > >> Please reply to newsgroup only so that others may be helped with
your
| > > >> feedback.
| > > >>
| > > >> "BAZ" <bonnie.zimmer@xxxxxxxxxxx> wrote in message
| > > >> news:1153433276.522782.15490@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
| > > >> > Hi friends,
| > > >> >
| > > >> > I now notice that each time I shut down Outlook Express and then
bring
| > > >> > it back up I get that message that Outlook did not shut down
correctly
| > > >> > last time.
| > > >> > I am not sure when this started... probably after I did the
latest
| > > >> > Microsoft update.
| > > >> > My computer is screwed (excuse the French).
| > > >> >
| > > >> > But - you'd think there would be a way to repair Outlook Express
| > > >> > without messing up anything else!
| > > >> >
| > > >> > Thanks so much for your suggestions.
| > > >> >
| > > >> > BAZ (Bonnie)
| > > >> > BAZ wrote:
| > > >> >> Ken... when I do what you suggest, a small window pops up with a
red
| > > >> >> circle and a white X within and an OK button.
| > > >> >>
| > > >> >> So - no, there is no way I can look at the address book.
| > > >> >>
| > > >> >> BAZ
| > > >> >>
| > > >> >>
| > > >> >> Jim Pickering ... I get automatic updates. I just did the very
latest
| > > >> >> and even pulled the plug on my computer before re-booting.
| > > >> >> No change!
| > > >> >>
| > > >> >> HEY - the thing I did notice this morning was that I was not
able to
| > > >> >> boot my computer without going through about a half hour of disk
and
| > > >> >> free space checking. There were some corrections made. This is
rare
| > > >> >> for
| > > >> >> me.
| > > >> >> So - something must have gotten royally messed up!
| > > >> >>
| > > >> >> If I must re-install something, I would like it to be a minimal
| > > >> >> effort.
| > > >> >> Currently, I think a re-install would be difficult because I
have the
| > > >> >> latest updates.
| > > >> >>
| > > >> >> BAZ
| > > >> >>
| > > >> >>
| > > >> >> Jim Pickering wrote:
| > > >> >> > When was the last time you visited the Windows Update site to
| > > >> >> > download
| > > >> >> > all
| > > >> >> > updates for your system that are marked as Critical? Since
you post
| > > >> >> > via
| > > >> >> > Google, we have no way to determine the version number of
Outlook
| > > >> >> > Express
| > > >> >> > you are using nor how badly outdated it may be. Care to help
us
| > > >> >> > with
| > > >> >> > that,
| > > >> >> > along with the operating system you are using?
| > > >> >> > --
| > > >> >> > Jim Pickering
| > > >> >> > MVP-Outlook Express/Windows Mail
| > > >> >> > Please reply to newsgroup only so that others may be helped
with
| > > >> >> > your
| > > >> >> > feedback.
| > > >> >> >
| > > >> >> >
| > > >> >> > "BAZ" <bonnie.zimmer@xxxxxxxxxxx> wrote in message
| > > >> >> > news:1153420203.041440.84320@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
| > > >> >> > > Frank,
| > > >> >> > >
| > > >> >> > > As I said, when I click on Addresses (part of the tool bar)
to
| > > >> >> > > open
| > > >> >> > > the
| > > >> >> > > address book, nothing is displayed.
| > > >> >> > > Besides, I would guess that I have only about 20 contacts.
| > > >> >> > >
| > > >> >> > > If you read my mail carefully, the address book does exist
because
| > > >> >> > > I
| > > >> >> > > can use it; i.e., send someone an email using their
nickname.
| > > >> >> > >
| > > >> >> > > BAZ
| > > >> >> > >
| > > >> >> > > Frank Saunders, MS-MVP OE wrote:
| > > >> >> > >> "BAZ" <bonnie.zimmer@xxxxxxxxxxx> wrote in message
| > > >> >> > >>
news:1153407849.090951.69880@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
| > > >> >> > >> > All of a sudden I see that my contact list has
disappeared. The
| > > >> >> > >> > message
| > > >> >> > >> > displayed is: There are no contacts to display. Click on
| > > >> >> > >> > Contacts
| > > >> >> > >> > to
| > > >> >> > >> > create a new contact. There is no Contacts button - only
| > > >> >> > >> > Addresses
| > > >> >> > >> > ...
| > > >> >> > >> > and when I clicked on that, I get nothing. I.e., there
seems to
| > > >> >> > >> > be
| > > >> >> > >> > no
| > > >> >> > >> > address list.
| > > >> >> > >> >
| > > >> >> > >> > I tried to re-import the address book and got an OK but
nothing
| > > >> >> > >> > had
| > > >> >> > >> > changed.
| > > >> >> > >> >
| > > >> >> > >> > I decided to go to some old saved email and right-clicked
and
| > > >> >> > >> > selected
| > > >> >> > >> > "Add sender to address book." The response I got was: The
| > > >> >> > >> > contact
| > > >> >> > >> > is
| > > >> >> > >> > already in your address book.
| > > >> >> > >> >
| > > >> >> > >> > What gives?
| > > >> >> > >> >
| > > >> >> > >> > I can send mail to anyone using their name (i.e.,
David) - but
| > > >> >> > >> > I
| > > >> >> > >> > just
| > > >> >> > >> > can't see the address list.
| > > >> >> > >> >
| > > >> >> > >> > I did a System Restore to yesterday (when all was well),
but
| > > >> >> > >> > nothing
| > > >> >> > >> > changed.
| > > >> >> > >> >
| > > >> >> > >> > It's almost as though my address book is not readable by
| > > >> >> > >> > Outlook
| > > >> >> > >> > Express. Believe me, it is THERE!
| > > >> >> > >> >
| > > >> >> > >> > Thanks for any help. I really hope it is not necessary to
| > > >> >> > >> > reinstall
| > > >> >> > >> > Internet Explorer!
| > > >> >> > >> >
| > > >> >> > >> > BAZ
| > > >> >> > >> >
| > > >> >> > >>
| > > >> >> > >> If you open the Address Book are the contacts there?
| > > >> >> > >> If the Address Book has more than 999 contacts the contact
pane
| > > >> >> > >> will
| > > >> >> > >> be
| > > >> >> > >> blank.
| > > >> >> > >>
| > > >> >> > >> --
| > > >> >> > >> Frank Saunders, MS-MVP OE/WM
| > > >> >> > >> Reply in newsgroup
| > > >> >> > >> "They who would give up an essential liberty for temporary
| > > >> >> > >> security,
| > > >> >> > >> deserve
| > > >> >> > >> neither liberty or security"
| > > >> >> > >
| > > >> >
| > > >
|


.