Re: Encountered a problem and will shut down

Might be a 3rd party program. Disable any program that may "work" with OE. See www.oehelp.com/OETips.aspx#3

steve

"Bobbie Seabolt" <rseabolt2836@xxxxxxxxxxx> wrote in message news:n4Sdndv2lPMu1lPZnZ2dnUVZ_qWdnZ2d@xxxxxxxxxxxxxx
Here's the message:

AppName:msimn.exe AppVer: 6.0.2900.2180 ModName:msvcr71.dll ModVer:7:10.3052.4 Offset 000017tb.


"Michael Santovec" <michael_santovec@xxxxxxxxxxx> wrote in message news:uiix8xMtGHA.2172@xxxxxxxxxxxxxxxxxxxxxxx
It's more likely to be data corruption rather than program corruption and so a reinstall is not likely necessary or helpful.

It's important to know the Details. When you get an "Illegal Operation" or "encountered a problem" message, there is usually a Details button (In WinME press Alt/D), or a "click here" link to see the error report. When you click on the button/link, it will give a message like: XXXX caused an error in YYYY and a bunch of register nonsense or it will list the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to identify the cause and solution. You can ignore the rest of the message.

Also include operating system that you are using.

OLEXP: How to Troubleshoot the Invalid Page Fault Error Message
http://support.microsoft.com/?kbid=275543

OE won't even start
http://www.insideoe.com/problems/performance.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bobbie Seabolt" <rseabolt2836@xxxxxxxxxxx> wrote in message news:EKKdnaOU35nh31PZnZ2dnUVZ_vOdnZ2d@xxxxxxxxxxxxxx
Outlook Express has encountered a problem and must close down.

This comes up every time I try to open OE. I think all of my critical updates are done. Is there a way to reinstall OE?

Bobbie






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