Re: Admin verses Limited Account In Outlook Express
- From: soxley <soxley@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 1 Aug 2006 05:24:01 -0700
I did step 1 and the address book is not marked Read Only. There are no
boxes checked. However, when I doube clicked the *wab file I got the error
message "Windows cannot open this file:
File: Administrator.wab~ "
To open this file Windows needs to know what program created it. Windows can
go online to look it up automatically, or you can manually select it from the
list of programs on your computer.
I did not take any action on this error message by selecting the program
because I have 3 files with exactly the same file name as above. They are
just under a different user like administrator and default user. And these
other 2 gave me the same message when I double clicked on them.
In step 2, I do have the following Register Key.
HKEY_CURRENT_USER
\SoftwareNote: Just to let you know, in the Wab File name named (default) type reg_SZ
\Microsoft
\WAB
\WAB4
it shows the Administrator Address book only and not the Limited Users
address book even though I am logged on as the Limited User and the
identities that appear in the identities section belong to the limited user.
I do not know if this is a problem or not. Waiting for advise from you.
Next step: Still logged on as the Limited User I searched the entire
registery for UseOutlook and I got the message that it could not be found.
So I did a search on DWORD and the only thing that I could find that was
even close to Outlook Express was the following
Name: outlook.exe
Type: REG_DWORD
Data: 0x0000000(0)
This was in directory
WINDOWS\CURRENTVERSION\INSTALLER\RESOLVEIOD
At the moment I am a bit confused as what I am supposed to do if I do not
have that DWORD. You just say that I should not create it and not to modify
anything, so I figured you wanted me to stop at this step and wait for your
instructions.
I am awaiting your reply.
Thanks,
Sue Oxley
"PA Bear" wrote:
Try, in order:.
1. Make certain Address Book is not marked Read Only: http://support.microsoft.com/?kbid=269777
If no joy...
2. Do you have this Registry key?...
HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4
If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is its value set to 1 (one)?
If not, STOP; If so, Address Book is configured to share contacts with Outlook, even if you don't use it (can happen with the install of Office). Change the value to 0 (zero), Address Book should be available to you and all should be well. (If that DWORD is not present, don't create it, and don't alter any other DWORD values.)
Note that any changes (additions, deletions, edits) made while sharing was enabled will not be available (displayed) in Address Book when sharing is disabled.
cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
If no joy...
3. The current Identity may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File > Identities > Add new identity). Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File > Identities > Manage Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://insideoe.tomsterdam.com/files/maintain.htm.
- Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place (WinXP SP2 only).
- Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)
soxley wrote:
The following is the error messages that I receive when trying to open a
message that was downloaded in Outlook Express.
When I click a message to open it it says "Outlook Express is incorrectly
configured. Please reinstall"
then I click on OK and I get the message " There was an error opening the
message. An error has occured.
Additionally, when click on a link like CLICK HERE where click here has a
the properties of a mail to address then I get the following message.
"There was an error opening this message. An error has occurred."
then when I click on OK, I get this message.
"Outlook Express could not be started. It may not be installed correctly.
Make sure that your disk is not full or that you are not out of memory.
Contact Microsoft Support for further assistance (0x8004104F)"
Also, when I click on Addresses in Outlook Express, I get the following
message.
"Unable to Open the Address Book. The address book may not be installed
properly."
Also, when I click on Create Mail. I get the following message.
" There was an error opening this message. An error has occurred."
MS Office 2003 seems to be currently installed on this computer. There is a
link for a 30 day free trial of Microsoft Office 2003 but I did not sign up
for it so it is not activated I do not think.
Outlook Express is currently installed. It is version 6.00.2900.2180
(xpsp_so2_rtm.040803-2158)
I hope all this information helps in determining my problem.
Thanks,
Sue Oxley
"PA Bear" wrote:
Everything is ok in my Admin Account. However, I cannot open my
address book in my Limited account nor can I open any email messages.
The email messages are downloaded but you cannot open them. It says it
may not be configued propery and to reload.
Post the complete (verbatim) error message, please. Also tell us if MS
Office or Outlook is also installed. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)
soxley wrote:
I am still having the same problem with Outlook Express on the limited
account. I cannot open messages. I cannot create a new message. And I
cannot open the address book. But as I said before, if I give the limited
account administrator priviledges everything works fine. But I sure do
not want to leave it that way.
Anyway, I have Widows XP Media Center Edition Version 2002 Service Pack 2.
I downloaded and installed 6 software updates at Microsoft Updates. There
are no more updates of any type available for my computer.
I would say that the default Main Identity for the limited User profile is
correct because when I went into Outlook Express under identities that is
the only identiy out of three that I set up for this limited user where it
would not allow me to remove this identity. When I looked at the identify
I was logged on to the limited users account. I hope that is what you
meant. Correct?
I also checked out the other 2 links in your post and everything is set up
correctly.
"PA Bear" wrote:
WinXP Pro or Home?
Is the Limited User Profile's OE identity the default Main Identity (OE
File > Identities > Manage identities)?
Is the machine fully up-to-date at Windows Update?
Protect Your PC
http://www.microsoft.com/athome/security/protect/
Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)
soxley wrote:
I just got a brand new HP PC and I was trying to set up my Email. One
Email addy is for my Admin user account and one for my Limited user
account.
Everything is ok in my Admin Account. However, I cannot open my
address book in my Limited account nor can I open any email messages.
The email messages are downloaded but you cannot open them. It says it
may not be configued propery and to reload.
I have been looking at other messages on this forum and other people are
having the same problem. However, I do not have that patch that there
seems to be a problem with on my new computer so there is nothing for me
to uninstall.
Just for the sake of argument, I decided to see what happens when I
change the limited user account to an administrator privedged account.
And guess what Outlook Express has no problem. So I think that there
may be a bug.
I specifically set up this account as limited because I wanted to surf
the internet safely. But if I change it back to a limited account then
Outlook Express will not let me open my messages or allow me to send
messages. Not access my address book without errors.
Any suggestions.
Sue Oxley
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