Re: Address book problem

Might want to look at this KB article and see if it's any help:
http://support.microsoft.com/kb/917288/

The not shut down correctly is usually the result of not compacting the message store. When did you last compact all folders in Outlook Express?
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your feedback.

"BAZ" <bonnie.zimmer@xxxxxxxxxxx> wrote in message news:1153433276.522782.15490@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi friends,

I now notice that each time I shut down Outlook Express and then bring
it back up I get that message that Outlook did not shut down correctly
last time.
I am not sure when this started... probably after I did the latest
Microsoft update.
My computer is screwed (excuse the French).

But - you'd think there would be a way to repair Outlook Express
without messing up anything else!

Thanks so much for your suggestions.

BAZ (Bonnie)
BAZ wrote:
Ken... when I do what you suggest, a small window pops up with a red
circle and a white X within and an OK button.

So - no, there is no way I can look at the address book.

BAZ


Jim Pickering ... I get automatic updates. I just did the very latest
and even pulled the plug on my computer before re-booting.
No change!

HEY - the thing I did notice this morning was that I was not able to
boot my computer without going through about a half hour of disk and
free space checking. There were some corrections made. This is rare for
me.
So - something must have gotten royally messed up!

If I must re-install something, I would like it to be a minimal effort.
Currently, I think a re-install would be difficult because I have the
latest updates.

BAZ


Jim Pickering wrote:
> When was the last time you visited the Windows Update site to download > all
> updates for your system that are marked as Critical? Since you post > via
> Google, we have no way to determine the version number of Outlook > Express
> you are using nor how badly outdated it may be. Care to help us with > that,
> along with the operating system you are using?
> --
> Jim Pickering
> MVP-Outlook Express/Windows Mail
> Please reply to newsgroup only so that others may be helped with your
> feedback.
>
>
> "BAZ" <bonnie.zimmer@xxxxxxxxxxx> wrote in message
> news:1153420203.041440.84320@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> > Frank,
> >
> > As I said, when I click on Addresses (part of the tool bar) to open > > the
> > address book, nothing is displayed.
> > Besides, I would guess that I have only about 20 contacts.
> >
> > If you read my mail carefully, the address book does exist because I
> > can use it; i.e., send someone an email using their nickname.
> >
> > BAZ
> >
> > Frank Saunders, MS-MVP OE wrote:
> >> "BAZ" <bonnie.zimmer@xxxxxxxxxxx> wrote in message
> >> news:1153407849.090951.69880@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> >> > All of a sudden I see that my contact list has disappeared. The > >> > message
> >> > displayed is: There are no contacts to display. Click on Contacts > >> > to
> >> > create a new contact. There is no Contacts button - only Addresses > >> > ...
> >> > and when I clicked on that, I get nothing. I.e., there seems to be > >> > no
> >> > address list.
> >> >
> >> > I tried to re-import the address book and got an OK but nothing > >> > had
> >> > changed.
> >> >
> >> > I decided to go to some old saved email and right-clicked and > >> > selected
> >> > "Add sender to address book." The response I got was: The contact > >> > is
> >> > already in your address book.
> >> >
> >> > What gives?
> >> >
> >> > I can send mail to anyone using their name (i.e., David) - but I > >> > just
> >> > can't see the address list.
> >> >
> >> > I did a System Restore to yesterday (when all was well), but > >> > nothing
> >> > changed.
> >> >
> >> > It's almost as though my address book is not readable by Outlook
> >> > Express. Believe me, it is THERE!
> >> >
> >> > Thanks for any help. I really hope it is not necessary to > >> > reinstall
> >> > Internet Explorer!
> >> >
> >> > BAZ
> >> >
> >>
> >> If you open the Address Book are the contacts there?
> >> If the Address Book has more than 999 contacts the contact pane will > >> be
> >> blank.
> >>
> >> --
> >> Frank Saunders, MS-MVP OE/WM
> >> Reply in newsgroup
> >> "They who would give up an essential liberty for temporary security,
> >> deserve
> >> neither liberty or security"
> >


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