Re: Outlook Express hangs on a message




"Michael Santovec" <michael_santovec@xxxxxxxxxxx>, haber iletisinde
þunlarý yazdý:uiAUlL7bGHA.1208@xxxxxxxxxxxxxxxxxxxxxxx
> Some possible causes of problems downloading mail messages:
>
> - You may have a very large message to download, or one that is causing
> problems for your mail program. You may be able to use Telnet to look
> at your server mail box and optionally get rid of any problem message.
> You can find these Telnet instructions at
> http://pages.prodigy.net/michael_santovec/pop3telnet.htm
> Or your mail service may offer a web interface that would allow you to
> delete the problem message. If not, you might be able to use
> http://mail2web.com or http://www.mailstart.com for this function (if
> your ISP allows outside access to their POP3 mail server). This is what
> you've been doing.
>
> - The POP3UIDL.DAT (IMN or OE4) or POP3UIDL.DBX (OE5+) file may be
> corrupted. This is used to track previously downloaded messages when
> you leave messages on a POP3 server (Tools, Accounts, Mail, Properties,
> Advanced). However, the file gets updated even if you aren't leaving
> messages on the server. Delete the file with Outlook Express or
> Internet Mail closed. (On Win2000 you need enable the display of Hidden
> or System files in the folder options and XP you need to use the
> advanced options to find Hidden or System files.) The next time all
> mail on the server will be downloaded. But after that the file should
> function correctly again.
>
> - The POP3 mail server is having problems.
>
> - Anti-virus program scanning e-mail as it downloads. Increasing the
> Server Timeout at Tools, Accounts, Mail, Properties, Advanced might
> help. Or you may need to disable the anti-virus software from scanning
> e-mail.
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
> "Bobby In Charlotte" <bobby.bass@xxxxxxxxxxxxxxxxxx> wrote in message
> news:%23usFohybGHA.3484@xxxxxxxxxxxxxxxxxxxxxxx
>>I have a customer whose outlook express gets hung with a server timeout
>>message. If I go to the ISP via a webmail program and delete the
>>oldest message and then connect with outlook express again it will
>>continue downloading the messages. Not sure what happens to cause
>>this message to appear to be hung. I can setup the account on a
>>different account and download the messages without problems. This has
>>occurred on a couple of different machines at different times. The
>>solution has always been the same delete the oldest message and then
>>continue retrieving messages.
>>
>> Has anyone else encountered this problem? Does anyone have a
>> solution other than what I am currently doing?
>>
>> --
>> Bobby in Charlotte
>>
>
>


.



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