Re: All accounts suddenly stop working...

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Just taking stabs in the dark right now. Are you by any chance using Avast with Webshield as your A/V program?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

<mikelee101@xxxxxxxxxxx> wrote in message news:1142262640.977739.248590@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
The timeout slider is already at its max, and I've tried clicking
"Wait" on the nag window to try even longer than the maximum time, to
no avail.

In this article,
http://support.microsoft.com/?scid=kb;en-us;813514&spid=2578&sid=216,
it lists several things to try. Here have been the results:

1 - confirm settings are correct. Done, all settings are correct.
Accounts have been deleted and reentered with no effect.
2 - examine firewall settings. Connection to servers fails through 3
different firewalls, and also with firewall on home network completely
disabled.
3 - check anti-virus. AV scanning of emails is disabled. OE still
fails when AV program is completely disabled.
4 - determine whether modem is functioning correctly. OE fails via 3
different connection types, and I can successfully ping the mailservers
on all 3.
5 - verify MTU settings on router. Again, it fails on all 3 connection
types. Changing MTU settings on router at home network had no effect.
6 - remove and reinstall OE. I'd love to try this, but the
instructions for doing so don't match up with what I'm seeing when I
try to follow them. I have XP Pro, SP2. The article links off to this
article: http://support.microsoft.com/kb/263837/, How to manually
remove and reinstall OE. The steps are:

Windows XP Home Edition and Windows XP Professional
Follow these steps to remove Outlook Express in Windows XP Home Edition
or in Windows XP Professional:1. Click Start, click Settings, and then
click Control Panel.
2. Double click Add or Remove Programs.
3. Click Add/Remove Windows Components.
4. Click to clear the Outlook Express check box, and then click OK.
Outlook Express will be removed from the computer. To reinstall Outlook
Express, use the same steps. However, in step 4, click to select the
Outlook Express check box, and then click OK.

Unfortunately, when you get to step 4, the checkbox doesn't actually
remove OE. All it removes is the shortcut to OE in the start menu.
(Trust me, I've tried it a couple of times. It does NOT remove OE.)

7 - create a new profile. Tried this at least 3 times. No effect.
8 - delete suspicious messages from your mailbox. There are no
"suspicious" messages in any of my mail accounts and, since all 5
accounts began failing at exactly the same time, this is highly
unlikely as a cause to begin with.
9 - verify that all SMTP addresses in a distribution list are correct.
This will only effect sending email, not server connectivity.


So...there's the comprehensive list of everything I've tried. An
earlier the full text of the errors. So, my questions are:

1-Anybody got any other ideas? Is there a registry entry or anything
like that which could be at fault?
2-Is there a way to really uninstall OE6 in XPPro SP2 without
reinstalling the entire operating system?

Thanks again.

Mike


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