Re: Opening EML Attachments and Identity Window

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Like to report back with the resolution. after performing the steps you
suggested, the problem still existed. The correct
resolution was my option #2. My friend was a subscriber to Earthlink and
the EML attachments refered to Earthlink.
After changing the file type association from Earthlink to Outlook Express
problem is solved.

Thanks again for the assistance.

"FLORENCE BUSCHBACHER" <fbuschbacher@xxxxxxxxxxx> wrote in message
news:5I4Kf.22490$6f2.787@xxxxxxxxxxx
First time to this group.

I am helping a friend out with his laptop. He reently subscribed to
Verizon FIOS. I sent some email messages as a test after setting up his
Outlook Express 6 with the appropriate Incoming/Outgoing settings.

His laptop has Windows XPSP2

One of the emails I sent him contained an .EML attachment.
When I attempt to open the attachemt, the Identity window appears asking
to enter the password.
No problems opening attachements other than .EML attachments.

After doing some research, found two (2) possible solutions.

1. Running regedt32, (OLEXP: Your Password Is Not Retained in Windows 2000
or Windows XP (Q264672))
locate HKCU\Software\Microsoft\Protected Storage System Provider
Right click on this key and select Permissions. Make sure <Username>
has Full Control accesses, Select "Replace permissions entries..."
Repeat above for each subkey.

delete the PSSP key.
Relaunch Outlook Express
Reenter your password(s), thus repopulating the PSSP key with the
correct information

2. OLEXP: Unable to Open EML file Attachements in Outlook Express
(Q312355)

I think solution #2 will solve the problem and not have the Identity
Window appear when opening EML attachments or would have to perform
solution #1 also.
Have not checked the laptop file association in referring to .EML as
described in solution 2 yet.

Does any one have any recommendations to resolve this problem.

Thanks

Jim





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