Re: Duplicate incoming emails on second identity (account)

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The BT info you supplied is interesting. Compare what is in each Message Source (Ctrl+F3) for a duplicate message and see if they are identical.

My next advice is to do what PA Bear suggested.

You may have a damaged identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"HoraceM" <HoraceM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:E7700F61-15E8-4832-AC6F-D8883F71BC1F@xxxxxxxxxxxxxxxx
Yes we do have separate addresses, switch identities, have separate folders,
etc it comes through the same OE. She set it up as: File | Identities | Add
new identity. The only thing here is that with British Telecom (BT) it started with emails after the @ symbol as; talk21.com, btclick, btinternet, btopenworld, btyahoo and I wonder if all of these separate bits and bobs are comfusing one another (as you can imagine, I'm not really into this too much) 

"Bruce Hagen" wrote:

I assume then that it is a Pop3 account and not a Hotmail or IMAP?

What Frank is asking, and now I have to know is how you set this up. Do you
each have separate e-mail addresses? Or is it just a second identity with
the same e-mail address?

Either way, do you share the same instance of OE and its folders? Or do you
switch identities and have your own folders?

Please elaborate exactly how you set it up. Was it File | Identities | Add
new identity, or Tools | Accounts | Add, etc. All the info you can think of
will be helpful.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"HoraceM" <HoraceM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1A3DB74F-9096-4C79-A964-FC778192C95F@xxxxxxxxxxxxxxxx
> Bruce, I removed McAfee and installed the grisoft, also on the
> "insideOE.com/
> problems etc... it said to find and delete the file(s) "pop3uidl.dbx" - > I
> have done this several times, but each time after switching my m/c back > on
> my
> wife's account receives two copies of any emails there, although mine > is
> OK
> p.s. I didn't understand what Frank Saunders meant by his reply.
> HoraceM
>
> "Bruce Hagen" wrote:
>
>> Yes. Make sure OE is closed first.
>> -- >> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "HoraceM" <HoraceM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:EA9FB183-5122-4111-89F9-AC722C780CD8@xxxxxxxxxxxxxxxx
>> > Bruce, Thanks for that - I have located the Pop3uidl.dbx files - >> > there
>> > are
>> > two of them dated today about 6 hours apart. Is it OK to delete them
>> > both,
>> > please? HoraceM
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> I don't know if it is a fault of McAfee, or not, but I would never >> >> use
>> >> a
>> >> McAfee or Norton product. They both cause problems with OE.
>> >>
>> >> See if this applies to your problem.
>> >>
>> >> Duplicate messages.
>> >>
>> >> For Hotmail, or IMAP accounts:
>> >>
>> >> Tools>Options>General tab. Uncheck either: When starting, go >> >> directly
>> >> to
>> >> my
>> >> Inbox folder or, Send and receive messages at startup.
>> >>
>> >> For a POP3 account, see:
>> >> http://www.insideoe.com/problems/bugs.htm#pop3uidl
>> >>
>> >> As for an A/V program:
>> >>
>> >> I would recommend AVG Free:
>> >> http://free.grisoft.com/doc/2/lng/us/tpl/v5
>> >> or:
>> >> http://www.grisoft.com/doc/40/lng/ww
>> >>
>> >> When prompted, choose Custom Installation and *uncheck* e-mail
>> >> scanning
>> >> when
>> >> you see the option.
>> >>
>> >> Free and better that the *Brand Name* programs.
>> >> -- >> >> Bruce Hagen
>> >> MS MVP - Outlook Express
>> >> ~IB-CA~
>> >>
>> >> "HoraceM" <HoraceM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:54C80C13-D653-4B79-A721-10B5B141C733@xxxxxxxxxxxxxxxx
>> >> > After setting up an additional account for my wife, and >> >> > encountering
>> >> > a
>> >> > lot
>> >> > of
>> >> > problems on the way, mostly it appears through McAfee AV >> >> > software,
>> >> > now
>> >> > when
>> >> > an email is sent to us both, my account gets one delivery but my
>> >> > wife
>> >> > receives two. I have just sent a test email from each of the >> >> > account
>> >> > to
>> >> > each
>> >> > of the accounts and the duplication happened both times on my >> >> > wife
>> >> > screen,
>> >> > any thoughts, please?
>> >> > HoraceM@xxxxxxxxxx
>> >>
>> >>
>>
>>



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