Re: Switch Identity Problem

One of the identities may be damaged, especially if one is the default Main Identity (or a Main Identity which you've renamed). Try one or more of your accounts in a new Named Identity (File > Identities > Add new identity). Assuming all is well, import messages from the old Identity before deleting it (File > Identities > Manage Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Philip E. Cleary wrote: 
OE has been acting strangely when I try to switch identities. I have two
identities set up, which I'll call #1 and #2. OE will open to identity #1.
But when I try to switch identities to #2, the OE window disappears as
normally, but the window with identity #2 never opens. Windows Task
Manager shows msimn.exe among the processes that are running. In order to
get to identity #2, I have to end the process in Task Manager and then
start OE again. It will then open with  identity #2 and the message that
OE didn't shut down correctly.

I'm running XP Pro SP2.

Phil Cleary 

.

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