Re: Can send but not recieve messages!
- From: "Mark F." <replytong@xxxxxxx>
- Date: Fri, 06 Jan 2006 12:56:21 GMT
Frank Saunders, MS-MVP OE wrote:
"Mark F." <replytong@xxxxxxx> wrote in message news:uftvf.53628$tO4.28477@xxxxxxxxxxxxxxxxxxxx
Hi All,
Working on a new Dell NB running Windows XP SP2, MSIE/OE 6, and a dialup connection (ISP is EV1.net). I can get on the web fine and send emails but I cannot recieve email messages. I always get an error message from the server. Settings were copied exactly the from the old PC. P.S. I did not / do not use the quick setup apps that the ISPs provide. DUN configurations are always done manually.
Thanks, Mark
And what is the complete error message?
This is usually caused by an anti-spam program or and anti-virus set to scan email.
Turn off email scanning in your anti-virus. It provides no added protection. After doing so it may be necessary to reset the server names in OE.
The Other E-Mail Threat: File Corruption in Outlook Express Published: November 18, 2004 By Tom Koch http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
Email scanning slows down Sending and Receiving, sometimes enough that OE times out. Since some of the received messages have large (often virus) attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and switch to the free AVG with mail scanning off. Norton invented email scanning and here's what they say:
"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT/nav.nsf/d4578f66d8f00a0188256d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0
"...your computer is protected if Auto-Protect is enabled. Auto-Protect scans any incoming files, including email attachments, when the files are saved to your hard drive." http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001100907323806
"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/f7d6cb402f0b760785256ee600549628/abcba312aed2225285256edd00478dbd?OpenDocument&src=bar_sch_nam
See also http://help.expedient.com/mailnews/norton_antivirus.shtml
So Symantec used to say this often and clearly. The newer stuff doesn't have the statement included as it was considered an embarrassment. If you know anyone who programs for Norton try to get them to talk about it.
I can't remember the exact message but the server returned an SSL error with an address dump. At first I thought that SP2 firewall was somehow messing with it. All settings are default.
The person has AVG 7 running on the PC and I will try turning off the outgoing scanner setting and see if that helps.
Thanks. .
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- From: Mark F.
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- From: Frank Saunders, MS-MVP OE
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