Re: 0x800CCC90, 0x800CCC92 Errors

On Tue, 3 Jan 2006 11:22:24 -0600, hamburger helper wrote:

> Hi folks,
>
> I use OE6 both at home and at work. I'm getting the dreaded "unknown user
> name or bad password" error, but I'm positive that I've entered them
> correctly. I started getting this message a week ago. I have two different
> accounts on the same server, and on two separate computers, only the one
> account gives this message. The weird thing is, I'm able to log in using
> our Outlook webmail server just fine on both, using the same password. It's
> definitely not a password problem, but our IT people are baffled, and we
> have a fantastic support group here. My setting are also exactly the same
> on both accounts.
>
> Anyone faced with this same dilemma? Below is the message. Any help would
> be greatly appreciated!
>
> Carrie
>
> There was a problem logging onto your mail server. Your Password was
> rejected. Account: 'XXXX', Server: 'pop.XXXXX.edu', Protocol: POP3, Server
> Response: '-ERR Logon failure: unknown user name or bad password.', Port:
> 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Could be a damaged identity. I have not used a "Main Identity" in MS
Outlook Express for a couple of years, now. When I first set up MSOE, I
create a spanking new Identity, then switch to it. After that, I delete the
"Main Identity". Never use it, just delete it.

What you might try is to create a new Identity, then test it. If it works,
import all of the messages from the old Identity. Once you have all of your
old messages in the new Identity, just delete the old Identity.

Look for posts by Bruce Hagen on the problems of keeping messages in the
five MSOE created folders: Inbox.dbx, Outbox.dbx, Sent Items.dbx, Deleted
Items.dbx, and Drafts.dbx. It is best to move messages to folders you have
created for that purpose as soon as possible.

Also, if you are using Windows XP, there are some tricks pertaining to the
auto compacting of folders introduced with that OS. I don't have a Windows
XP OS, so I am only peripherally aware that there is a problem; I don't
know the solution for that, but it has been posted several times in the
past; probably within the retention window of msnew.microsoft.com.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
.

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