Re: Can't switch e-mail identities

Tech-Archive recommends: Fix windows errors by optimizing your registry

Create a new Identity and see if you can switch to it.
If yes, then import the mail from the Identity that won't open.
--
Ron Sommer

"Bob B." <BobB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D8095B9B-5413-40FB-8549-4D956D00E01B@xxxxxxxxxxxxxxxx
>I have a Dell computer with XP (with SP2) and Outlook Express 6. I have two
> e-mail addresses. All of a sudden, whenever I attempt to switch from one
> e-mail address to the other I get the following message in a box titled
> "Identity Switch Cancelled": "The current identity could not be changed
> because one of the applications was unable to switch. Close any open
> dialog
> boxes in other applications before trying again."
>
> The fact is that I don't have any other applications open! My ISP (SBC
> Yahoo
> DSL) was not able to solve the problem and told me that it is a problem
> with
> Outlook Express. Is there anybody who can tell what is going on here and
> provide information on how to resolve this issue? If so I will greatly
> apreciate it.
>


.

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