Re: New Computer won't connect

Can you use Internet Explorer on that connection? If not, then it is
an ISP login problem which is best handled in a newsgroup for
modem/network problems for your version of Windows. (I was assuming
from your description that this was the case.)

If IE works find on the connenction, but you get the error message Only
when Outlook Express goes to download messages, then it is an OE
problem.

The Invalid password error message( when downloading mail after a
successful connection to the ISP) can mean that any of the following are
wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address user@xxxxxxxxxxxxx, others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this
- The mail server is having temporary problems
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Outlook Express Does Not Save the Mail Server Logon Password
(Win98/Me/NT4)
http://support.microsoft.com/?kbid=216382
Your Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/?kbid=264672


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Forrest Ganther" <forgan@xxxxxxxxxxxxxxx> wrote in message
news:OkHwnsnBGHA.2704@xxxxxxxxxxxxxxxxxxxxxxx
> Michael
>
> Don't have a problem with Modem or network.
>
> The new computer dials and connects with provider just fine.
> Problem occurs when provider reads the userID/Password.
> The provider then rejects as it doesn't recognize it. But it
> does recognize the same userID/password from old computer.
>
> Could this be a windowsXp problem instead of outlook Express?
>
> sorry if I posted to wrong newsgroup.
>
>
> "Michael Santovec" <michael_santovec@xxxxxxxxxxx> wrote in message
> news:O4b%2361mBGHA.2920@xxxxxxxxxxxxxxxxxxxxxxx
>> Use the following newsgroups for questions or problems with
>> Modems/Networking, depending on your version of Windows.
>> news://msnews.microsoft.com/microsoft.public.win95.dialupnetwork
>> news://msnews.microsoft.com/microsoft.public.win95.commtelephony
>> news://msnews.microsoft.com/microsoft.public.win95.networking
>> news://msnews.microsoft.com/microsoft.public.win98.comm.dun
>> news://msnews.microsoft.com/microsoft.public.win98.comm.modem
>> news://msnews.microsoft.com/microsoft.public.win98.networking
>> news://msnews.microsoft.com/microsoft.public.windowsme.internet
>> news://msnews.microsoft.com/microsoft.public.windowsme.networking
>> news://msnews.microsoft.com/microsoft.public.win2000.networking
>> news://msnews.microsoft.com/microsoft.public.windowsxp.network_web
>>
>> Be sure to include the full text of any error message.
>>
>>
>> --
>>
>> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>>
>>
>> "Forrest Ganther" <forgan@xxxxxxxxxxxxxxx> wrote in message
>> news:eavkyWmBGHA.3572@xxxxxxxxxxxxxxxxxxxxxxx
>>> New computer dials internet provider and is refused
>>> with "wrong userId/password", switch back to old
>>> computer use the same userid/password and get
>>> right on line!
>>>
>>> Provider is adamant that the problem is NOT with them.
>>>
>>> Any suggestions?
>>>
>>
>>
>
>


.

Relevant Pages

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