Re: Sometimes mail - sometimes not - Why?

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"Kath Adams" <kathadams@(nospam)mvps.org> wrote in message
news:u5knavy7FHA.1148@xxxxxxxxxxxxxxxxxxxxxxx
> Pete Brown wrote:
>> "Kath Adams" <kathadams@(nospam)mvps.org> wrote in message
>> news:%23aUjoys7FHA.204@xxxxxxxxxxxxxxxxxxxxxxx
>>> Pete Brown wrote:
>>>> Any advice on this one?
>>>>
>>>> Friend recently started having problems with sending and receiving
>>>> e-mails..trying to work out where the problem could lie.
>>>>
>>>> He has a 6 month old desktop Packard Bell pc, Windows XP, Internet
>>>> Explorer, Outlook Express and uses Broadband Wanadoo and he logs on
>>>> as 1xxx@wanadoo, wife as 2xxx@xxxx and daughter 3@xxxx
>>>>
>>>> And this is the problem...sometimes the mail gets through to 1, 2
>>>> and 3 but mostly it doesn't...sometimes to 2 but not to 1...they
>>>> can send out but not always reach destination..sometimes e's sent
>>>> to 1 arrive at 2...etc
>>>> Any thoughts what could be the problem...who should he
>>>> pursue..PCWorld (so far most unhelpful), Microsoft (when friend rang
>>>> MS he couldn't understand what the Indian lady was saying), Packard
>>>> Bell or Wanadoo?...or could it be a bug?
>>>>
>>>> Thanks.
>>>
>>> Use Message Rules to filter your mail where the three addresses are
>>> aliases
>>> for the same mailbox.
>>>
>>> E.g., Me@xxxxxxx and Him@xxxxxxx and You@xxxxxxx are aliases for one
>>> mailbox. In the
>>> Identity associated with Me@xxxxxxx, create a Message Rule stating,
>>> "Where To contains You@xxxxxxx or Him@xxxxxxx Do not download it
>>> from the server and Stop
>>> processing more rules" (The last phrase is important!) and place
>>> this rule at the very top of the list.
>>>
>>> Then create a similar rule for the Identity associated with
>>> You@xxxxxxx directing any messages addressed to Me@xxxxxxx and
>>> Him@xxxxxxx to not be downloaded from the server.
>>> And the same again for the third Identity.
>>>
>>> --
>>> Kath Adams
>>> MS MVP - Windows (Outlook Express)
>> -------------------
>> Bit more info about friends set up...
>> I'm not sure if he's just using one account...I suppose he is -
>> certainly I know he is only paying one monthly sum to Wanadoo.
>> From the following information perhaps you would know...
>> His accounts aren't just strictly different BEFORE the @ in the e-mail
>> address.....
>> His account details are actually:-
>> Him@xxxxxxxxxxxxxxxxxx
>> Wife@xxxxxxxxxxxxxxxxxxx
>> Daughter@xxxxxxxxxxxxxxxxxxx
>> ...and when he's finished his logs on...he/wife then needs to close
>> down his logging on page by doing Start/Log Off/Switch User/Wife and
>> then wife fires up.
>> Hope that info helps?
>> Cheers.
>
> If he's with Wanadoo (formerly Freeserve in the UK) as I am, then the
> accounts take the form of me@xxxxxxxxxxxxxxxxxxxxxxxx
> you@xxxxxxxxxxxxxxxxxxxxxxxx and are indeed alias's for the same account.
> Try the message rules first.
> I have no idea why some mail isn't getting through at all.
> --
> Kath Adams
> MS MVP - Windows (Outlook Express)
-------------------
Kath, yes has with Wanadoo formerly FS but his e mail addresses are:-
Him@xxxxxxxxxxxxxxxxxx
> Wife@xxxxxxxxxxxxxxxxxxx
> Daughter@xxxxxxxxxxxxxxxxxxx
....but he only pays Wanadoo one sum monthly. Do you think that means these
are aliases for the same account?...or could he have three accounts (but
only paying once)?


.

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