Re: Sometimes mail - sometimes not - Why?

Pete Brown wrote: 
"Kath Adams" <kathadams@(nospam)mvps.org> wrote in message
news:%23aUjoys7FHA.204@xxxxxxxxxxxxxxxxxxxxxxx
Pete Brown wrote: 
Any advice on this one?

Friend recently started having problems with sending and receiving
e-mails..trying to work out where the problem could lie.

He has a 6 month old desktop Packard Bell pc, Windows XP, Internet
Explorer, Outlook Express and uses Broadband Wanadoo and he logs on
as 1xxx@wanadoo, wife as 2xxx@xxxx and daughter 3@xxxx

And this is the problem...sometimes the mail gets through to 1, 2
and 3 but mostly it doesn't...sometimes to 2 but not to 1...they
can send out but not always reach destination..sometimes e's sent
to 1 arrive at 2...etc
Any thoughts what could be the problem...who should he
pursue..PCWorld (so far most unhelpful), Microsoft (when friend rang
MS he couldn't understand what the Indian lady was saying), Packard
Bell or Wanadoo?...or could it be a bug?

Thanks. 

Use Message Rules to filter your mail where the three addresses are
aliases
for the same mailbox.

E.g., Me@xxxxxxx and Him@xxxxxxx and You@xxxxxxx are aliases for one
mailbox.  In the
Identity associated with Me@xxxxxxx, create a Message Rule stating,
"Where To contains You@xxxxxxx  or Him@xxxxxxx Do not download it
from the server and Stop
processing more rules" (The last phrase is important!) and place
this rule at the very top of the list.

Then create a similar rule for the Identity associated with
You@xxxxxxx directing any messages addressed to Me@xxxxxxx and
Him@xxxxxxx to not be downloaded from the server.
And the same again for the third Identity.

--
Kath Adams
MS MVP - Windows (Outlook Express)

-------------------
Bit more info about friends set up...
I'm not sure if he's just using one account...I suppose he is -
certainly I know he is only paying one monthly sum to Wanadoo.
From the following information perhaps you would know...
His accounts aren't just strictly different BEFORE the @ in the e-mail
address.....
His account details are actually:-
Him@xxxxxxxxxxxxxxxxxx
Wife@xxxxxxxxxxxxxxxxxxx
Daughter@xxxxxxxxxxxxxxxxxxx
...and when he's finished his logs on...he/wife then needs to close
down his logging on page by doing Start/Log Off/Switch User/Wife and
then wife fires up.
Hope that info helps?
Cheers.

If he's with Wanadoo (formerly Freeserve in the UK) as I am, then the accounts take the form of me@xxxxxxxxxxxxxxxxxxxxxxxx you@xxxxxxxxxxxxxxxxxxxxxxxx and are indeed alias's for the same account. Try the message rules first.
I have no idea why some mail isn't getting through at all.
--
Kath Adams
MS MVP - Windows (Outlook Express)


.

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