Re: OE6 won't open with router and Norton

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Windows Firewall and Norton Are enabled.

Wrong: Disable one of 'em.

I don't think the OE problem's related to NIS or the router. Start here: http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause corruption. Disable it. It provides no additional protection.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


vince wrote:
PA:
OE won't open at all. OE is not configured to Send/Receive at Startup. No
HotMail is not. No, not automatically. I open inbox manually. The NIS has
not, as far as I know (don't know how to find out) been configured to
permit OE to open to the net, although, until yesterday this new system
worked well as is for 2 weeks!
Windows Firewall and Norton Are enabled.
thanks

> OE won't open or you can't send/receive mail, Vince? (Is OE configured
> to Send/Receive at startup? Is a Hotmail account your default account
> and is OE configured to open to your inbox?)
>
> Has the NIS firewall been configured to permit OE to access the 'net?
>
> Are both the WIndows Firewall and the NIS firewall enabled?
> --
> vince wrote:
> > I had been using a linksys router with McAfee firewall and cable
> > modem for several years with my Me system. Then I went to XP MCE that
> > was loaded with Norton Security. After 2 weeks of trouble free
> > operation I now cannot open OE6 without disabling Norton Firewall. Is
> > this common? Will McAfee be any better, or is the XP firewall saying
> > that the Norton is one too many? Appreciate some advice here.
> > Thanks
> >
> > Vince

.



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