Re: Can't send email, can recieve with router



Unfortunately the "Extra" safety is a sales pitch from the vendors -
commonly referred to as snake oil.

Any modern AV application will scan files if you try to open them and
usually when you save them, and email scanning does nothing at all to
protect you from other forms of viruses such as web or network based.

If the AV has a definition for the virus it will catch it, if it does not
have a definition it doesn't matter whether emails are scanned or not the AV
will not see it except by heuristics and that's the best hope.

In any case your own common sense is obviously not lacking so you are
already scanning email :)

Norton McAfee and AVG have ALL caused me problems with OE, and I use AVG but
without the email scanning. The other MVPs will tell you the same thing, so
many problems that are fixed immediately as soon as it's turned off. Seems
like it works on some systems for some people but causes nothing but trouble
for many, and it always "Looks like" an OE problem.

Charlie

"JHaggis" <johnnyhaggis@xxxxxxxxxxxx> wrote in message
news:uoiRZOp2FHA.3588@xxxxxxxxxxxxxxxxxxxxxxx
> Hmm - but I find it hard to believe that this isn't protecting me from
> viruses. It scans all incoming pop3 mail before I get it. The few times
> virus have been found they were detected by email scanning. Yess it uses
> localhost/username format. I will reset it manually and see if it doesn
> anything, but I don't feel safe not having it on.
>
> "Charlie Tame" <charlie@xxxxxxxxx> wrote in message
> news:e4xlbbn2FHA.2268@xxxxxxxxxxxxxxxxxxxxxxx
>> Aha, well I suggest that you definitely turn off email scanning and give
>> it a try without the AV running at all then because timing problems may
>> be cumulative I think. I don't know what method PC Cillin uses, what are
>> the server names in your account details? Are they the same as your email
>> settings used to be or have they changed to something like localhost or
>> 127.0.0.1 ? If the latter turn of scanning and see if they change back.
>> If they do not you can manually change them for a test run and see if
>> direct to the server helps.
>>
>> (It could be that although you turned the scanning off it did not
>> actually take effect until maybe reboot or something so you never really
>> had it turned off)
>>
>> Seriously email scanning turns out to be a huge problem for many folks
>> but it almost always "Looks like" something else.
>>
>> Charlie
>>
>> "JHaggis" <johnnyhaggis@xxxxxxxxxxxx> wrote in message
>> news:%2382BgPX2FHA.3328@xxxxxxxxxxxxxxxxxxxxxxx
>>> It's never worked properly with the router. I updated the firmware a
>>> couple of months ago, but no change. I'll try again, maybe there's a
>>> more recent one (they don't tell you which revision it is on the web
>>> site!)
>>>
>>> "Charlie Tame" <charlie@xxxxxxxxx> wrote in message
>>> news:eDjIxTV2FHA.4004@xxxxxxxxxxxxxxxxxxxxxxx
>>>> Have you tried the upgrade firmware option with the router. There was
>>>> an upgrade last year sometime I think.
>>>>
>>>> Easiest method it using the "Management tool" software that should have
>>>> come on the CD with it.
>>>>
>>>> You could also try a reset to factory defaults but make sure you have
>>>> the manual / password before doing that :)
>>>>
>>>> Has it ever worked properly with the router or has there always been a
>>>> problem?
>>>>
>>>> Charlie
>>>>
>>>> "JHaggis" <johnnyhaggis@xxxxxxxxxxxx> wrote in message
>>>> news:e4qC4MR2FHA.3716@xxxxxxxxxxxxxxxxxxxxxxx
>>>>> Thanks - the problem isn't exactly what's listed on that microsoft
>>>>> link. I just can't really send anything, not just things with
>>>>> attatchments. The email scanning shouldn't be the issue, since when I
>>>>> don't use the router I can send things just fine. I tried it anyways
>>>>> and it doesn't do anything. I use PC-CIllin. I guess I'll try
>>>>> changing the registry...
>>>>>
>>>>> "PA Bear" <PABearMVP@xxxxxxxxx> wrote in message
>>>>> news:%23xCrHBR2FHA.2440@xxxxxxxxxxxxxxxxxxxxxxx
>>>>>> Windows version?
>>>>>>
>>>>>> MTU settings are changed in the Registry. See:
>>>>>>
>>>>>> Outlook or Outlook Express hangs after you send an e-mail message...
>>>>>> http://support.microsoft.com/?kbid=315008
>>>>>>
>>>>>> "NOTE: If the issue continues to occur, repeat the preceding steps,
>>>>>> but type a different MTU value between 1,454 and 576. When you test
>>>>>> additional MTU values, try 576 and then increase the number to 600.
>>>>>> If setting the MTU value to 600 does not resolve the issue, increase
>>>>>> the value by 100 until you reach 1,400. If the issue continues to
>>>>>> occur, try 1,454 and then stop. When you are finished, if the issue
>>>>>> is still not resolved, change the MTU value back to 576."
>>>>>>
>>>>>> But before you go messing with MTU, try Disabling email scanning by
>>>>>> your anti-virus application. It provides no additional protection
>>>>>> and even Symantec says it's not necessary:
>>>>>>
>>>>>> <paste>
>>>>>> Disabling Email Scanning does not leave you unprotected against
>>>>>> viruses that are distributed as email attachments. Norton AntiVirus
>>>>>> Auto-Protect scans incoming files as they are saved to your hard
>>>>>> drive, including email and email attachments. Email Scanning is just
>>>>>> another layer on top of this. To make sure that Auto-Protect is
>>>>>> providing the maximum protection, keep Auto-Protect enabled and run
>>>>>> LiveUpdate regularly to ensure that you have the most recent virus
>>>>>> definitions.
>>>>>> </paste>
>>>>>> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
>>>>>>
>>>>>> Troubleshooting error messages that you receive when you are using OL
>>>>>> and OE
>>>>>> http://support.microsoft.com/?kbid=813514
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>>>>>>
>>>>>>
>>>>>> JHaggis wrote:
>>>>>>> Hi - when I'm connected via my Microsoft MN-700 router, I can
>>>>>>> recieve
>>>>>>> emails, but not send them (unless they're short text only messages).
>>>>>>> When
>>>>>>> I'm not using the router everything is fine. No idea what's causing
>>>>>>> this.
>>>>>>> Searched on google and found people talking about chinging their MTU
>>>>>>> settings, but I can't do that with this router. Also heard talk
>>>>>>> about
>>>>>>> "port 25" but have no idea how to cahnge that.
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>


.



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