Re: HTTP mail service provider option MIA

Speaking of which...

<canned>
IE Tools>Internet Options>Advanced>HTTP 1.1>toggle on/off; "Use HTTP 1.1 through proxy connections" must *not* be checked.

IE Tools>Internet Options>Security>[zone in OE runs; should be Restricted Sites]>Custom Level>User Authentication>Logon>toggle between the setting choices here ['Prompt for Username and Password' and 'Automatic...current Username...' works for me.]

Resetting either or both of the above Tabs to the defaults might help, too.
</canned>
--
~Robear

Bruce Hagen wrote: 
This is *old* but....................?


"Unable to poll for new messages on your HTTP server.  Account: 'Hotmail',
Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol:
HTTPMail, Server Response: 'Authorization Required', Port: 0, Secure(SSL):
No, Error Number: 0x800CCC32"

0x800ccc32 - Unable to poll..........

Fix:

Control Panel>Internet Options>Security Tab>Internet Zone>Custom Level
Tab>Make sure "Automatic logon with current username and password" is
checked.

"PA Bear" <PABearMVP@xxxxxxxxx> wrote in message
news:OMaOAEE1FHA.3560@xxxxxxxxxxxxxxxxxxxxxxx
> Did you try the account after configuring it manually in a new identity,
> Rick?
>
> Did you try the account after configuring it manually in an identity in
> a new/other User Account?
>
> When the problem first started, had you just changed ISPs or your method
> of connecting (e.g., dial-up to broadband, new modem or router)?
>
> You might try examing the issue further (in any identity/User Account)
> using the Clean Boot troubleshooting technique as outlined in
> http://support.microsoft.com/?kbid=310353
>
> 800ccc32 is a very infrequent yet not unknown Hotmail-in-OE error:
> http://snipurl.com/galh.
>
> You can escalate this with MSN/Hotmail via
> http://support.msn.com/eform.aspx?productKey=hotmail&page=support_home_options_form_byemail&ct=eformts
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
> Rick wrote:
> > I appreciate everyone for their help. The problem is still not fixed.
> > This particular discussion seems to have run in circles.
> >
> > Problem: OE6 Will not allow access to a Hotmail Plus account. No
> > problems
> > accessing a yahoo account. Account settings are correct and verified
> > via Hotmail, Microsoft, and annother computer running the same OS and
> > security
> > software on which this account can be accessed via OE6. Upon
> > attempting to synchronize files and download mail, OE continually
> > prompts for a password and eventually gives a "[800ccc32]" error.
> >
> > Windows XP fully patched
> > AV/Firewall Software
> > ZAP
> > McAfee VirusScan without the internet privacy module
> > Completely closing these programs does not affect conectivity.)
> >
> > Trusted Sites:
> > messanger.hotmail.com
> > oe.hotmail.com
> > www.hotmail.com
> > services.msn.com
> > loginnet.passport.com
> > login.passport.net
> > memberservicesnet.passport.net
> >
> > Cookies allowed from:
> > Hotmail.com
> > Microsoft.com
> > passport.com
> > (Not allowing these cookies would deny access to Hotmail via IE,
> > also.) Steps taken:
> > Verified settings via Hotmail, Microsoft, and a simular computer,
> > which allows access. (Unsuccessful)
> > Tweeked registry entries and OE/IE settings per this news group.
> > (Unsuccessful)
> > Imported registry entries from working computer. (Allowed the
> > choice of Hotmail as HTTPMail provider, access/password issue
> > unresolved.) Last Resort: Uninstall OE6. Reinstall OE6, WinXP SP2, > > and other
> > patches. Try to configure OE6, again, to access Hotmail Plus account,
> > unless a solution is found in the next week.
> >
> > Questions left unanswered:
> > Which registry settings control access to a Hotmail account?
> > Which OE files control access to a hotmail account?
> >
> > I appologise if I am being a bit short. I am pulling my hair out to
> > find a solution without having to reinstall OE6. I would rather
> > verify that the registry keys and data are correct and replace
> > corrupted or missing WinXP or OE6 files.
> >
> <snip> "PA Bear" wrote:
> > > > I can access Hotmail via IE.
> > >
> > > Apples & oranges: You're using a different server when you access
> > > the account in OE, Rick.
> > >
> > > Did you check out McAfee Privacy Service > Control Access to
> > > Cookies? (Disabling VirusScan would not affect this setting.)
> > >
> > > Your current Identity may have been damaged by VirusScan,
> > > especially if its the default Main Identity. Try one or more of
> > > your accounts in a new Named Identity (File>Identities>Add new
> > > identity). Assuming all is well, import messages from the old
> > > Identity before deleting it (File>Identities>Manage Identities).
> > >
> > > To avoid such corruption in future:
> > >
> > > - Don't use Inbox or Sent Items to archive messages. Move them to
> > > local
> > > folders created for this purpose.
> > >
> > > - Empty Deleted Items folder daily.
> > >
> > > - Disable Background Compacting [N/A in SP2] and frequently perform
> > > a manual compact of all OE folders while "working offline". More at
> > > http://insideoe.tomsterdam.com/files/maintain.htm.
> > >
> > > - Do not attempt to close OE via Task Manager or shutdown your
> > > machine if Automatic Compacting is taking place (WinXP SP2 only).
> > >
> > > - Your anti-virus application's email scanning feature can also
> > > cause such corruption. Disable it. It provides no additional
> > > protection. --
> > > Rick wrote:
> > > > Cookies are allowed. I can access Hotmail via IE. Since IE
> > > > governs cookie blocking it should not be an issue. Disabling
> > > > VirusScan and ZAP does not affect my lack of access. Since I
> > > > have only installed McAfee VirusScan and not the whole Security
> > > > Suite, this should not be an issue. I believe that it is an issue
> > > > with OE or possabilly WinXP. I have had a hard time finding out
> > > > which OE files/registry entries control the access to Hotmail. I
> > > > have copied the registry entries from my computer that I can gain
> > > > access via OE. This has only added the option of being able to
> > > > choose Hotmail as my HTTP mail provider. "PA Bear" wrote:
> > > >
> > > > > Did you 'Allow Cookies' as suggested?
> > > > >
> > > > > Does disabling VirusScan and/or ZA help at all?
> > > > >
> > > > > Also IN RE VirusScan, see
> > > > > http://groups.google.com/group/microsoft.public.outlook/browse_frm/thread/5f65f548bcda402f/0221acae4e6ac593?q=mcafee+%2B+800ccc32+%2B+httpmail+%2B+authorization&rnum=3&hl=en#0221acae4e6ac593
> > > > > --
> > > > > ~PA Bear
> > > > >
> > > > > Rick wrote:
> > > > > > WinXP has been fully patched. McAfee VirusScan is installed
> > > > > > and running, as well as Zone Alarm. I am able to set up an
> > > > > > account on a machine that has the same AV and firewall
> > > > > > sortware and settings. Changing the HTTP Mail
> > > > > > Enabled key and the Disable Hotmail keys to zero just
> > > > > > eliminate the option for HTTP mail.
> > > > > >
> > > > > > "PA Bear" wrote:
> > > > > >
> > > > > > > Is WinXP SP2 installed and is the machine fully patched at
> > > > > > > WIndows Update?
> > > > > > >
> > > > > > > Running McAfee VirusScan?
> > > > > > >
> > > > > > > IE Tools>Internet Options>Privacy>Edit> type in
> > > > > > >
> > > > > > > hotmail.com
> > > > > > >
> > > > > > > and Allow All Cookies for each domain.
> > > > > > >
> > > > > > > How to Manage Cookies (IE6)
> > > > > > > http://support.microsoft.com/?kbid=283185
> > > > > > >
> > > > > > > More:
> > > > > > > http://groups.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/search?q=800ccc32+%2B+httpmail+%2B+authorization&start=0&scoring=d&hl=en
> > > > > > >
> > > > > > > Rick wrote:
> > > > > > > > I have had a Hotmail Plus account for several years. I > > > > > > > > have been able
> > > > > > > > to access my Hotmail account using OE in the past. I lost
> > > > > > > > this ability a
> > > > > > > > while ago after updating Windows XP. I am, once again,
> > > > > > > > trying to configure
> > > > > > > > OE to access this account. I do not have the option to
> > > > > > > > choose a HTTP mail
> > > > > > > > service provider after I choose HTTP as my incomming mail
> > > > > > > > server. Is there
> > > > > > > > a registry entry that enables this option? Could a IE/OE
> > > > > > > > file be corrupted?
> > > > > > > > I have set my incomming mail server to
> > > > > > > > "http://services.msn.com/svcs/hotmail/httpmail.asp";. When > > > > > > > > I try to connect,
> > > > > > > > I am continually prompted for my password, regardless of
> > > > > > > > entering it correctly. Upon hitting cancel, I get this
> > > > > > > > error:
> > > > > > > >
> > > > > > > > Authorization Required
> > > > > > > >
> > > > > > > > Configuration:
> > > > > > > > Account: Hotmail
> > > > > > > > Server:
> > > > > > > > http://services.msn.com/svcs/hotmail/httpmail.asp User
> > > > > > > > name: mangelhaft@xxxxxxxxxxx Protocol: HTTPMail
> > > > > > > > Port: 0
> > > > > > > > Secure(SSL): 0
> > > > > > > > Code: 800ccc32
> > > > > > > > Thank you for your help,
> > > > > > > > Rick 

.

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