Re: Corrupt Outbox.dbx

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Try this. Open Outlook EXpress, click Tools/Accounts - Mail tab and highlight the wanadoo account, then click the Make Default account button. Now prepare a message and see if it goes through. I still suspect your problem is related to attempting to send a message from an account that is not the wanadoo account.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"GoldHawk" <mike_klaiber@xxxxxxxxxxx> wrote in message news:diuj6n$3ok$1@xxxxxxxxxxxxxxxxxxxxxx 
Kath

I am now only using the user name after the @ sign in my configuration
settings, although up until this problem arose this had been set with my
full e-mail address. I can't recall now how long my full e-mail address has
been shown there. I somehow think if got pre-filled when I set up other
identities for the other family members. Anyway, it's been working fine like
that for some time.

I understand what you say about my son's and my address being aliases on the
same account "...surname.fsnet.co.uk". Yes I do have message rules set up to
filter mail. The laptop OE settings have been the same as my desktop. Like
yourself, up until now I have continued to use the freeserve settings (not
Wanadoo) on the laptop, without any problem.

I've tried your suggestion to check "My Server requires authentication" but
still get the same sending error message.

Regards.

Mike
___________________________________________________________________
"Kath Adams" <kathadams@(nospam)mvps.org> wrote in message
news:e9OR40m0FHA.464@xxxxxxxxxxxxxxxxxxxxxxx
| You are only using the bit after the @ as your User Name in your
| configuration settings?
| Your son's email address and yours are actually one and the same. They
| are aliases for the same account. Mike@xxxxxxxxxxxxxxxxxxxxx and
| son@xxxxxxxxxxxxxxxxxxxxx are the same email address. I presume you use
| message rules to separate the mail? The laptop should have the same
| settings for outgoing server/user name as the desktop.
|
| Try checking - My Server requires authentication and see what happens.
|
| Kath
|
| GoldHawk wrote:
| > Kath
| >
| > Armed with all of this, I've spoken to the Wanadoo helpdesk again.
| > They seem to run through the same script of deleting and re-creating
| > the Outbox.dbx. I've done that again with the same (failed) result.
| > Their answer (again) is a corrupted OE. They then seem to run out of
| > script !
| >
| > I have also created an alternative OE identity using the wanadoo.co.uk
| > incoming and outgoing server addresses. I get the same 554 failure
| > error.
| >
| > I have made sure that SSL is not checked, nor My Server requires
| > Authentication.
| >
| > The failed test messages to myself remain in the OE Outbox and do not
| > appear in the Sent Items.
| >
| > I have used an alternative PC (laptop) using my son's OE mail address
| > to send a test message to me. This fails with the same 554 error
| > message. His mail address uses the same user name as mine
| > "surname.ISP.co.uk".
| >
| > I have used my Wanadoo web account to send a test message to myself.
| > This sends OK and the message appears in the web Sent Items. The
| > message is also received in my web Inbox and downloads to my OE Inbox.
| >
| > The Wanadoo helpdesk are still saying OE is corrupt. Their
| > explanation for this is that I'm able to send from the web account
| > which uses the same outgoing server. Also, no one else is having the
| > same problem. This seems to make some sense but I'm really not
| > entirely convinced. It doesn't reconcile with the fact that I'm
| > getting the same error message on a different PC using a different
| > mail address. If Wanadoo are right, this suggests that OE has
| > corrupted on 2 different PC's at the same time, which sounds too much
| > like a coincidence to me. Wanadoo have no explanation why I have the
| > same problem on another machine !
| >
| > I assume I'm not blocked by my ISP as I wouldn't be able to receive
| > messages, nor send from my web account.
| >
| > My PC are wireless networked through a router gateway. I've not made
| > any setting changes to the router and in every other respect my
| > internet connection is good. I'm just wondering if there is a router
| > setting problem.
| >
| > Sorry Kath, didn't quite understand this bit ".....Are you using your
| > Freeserve/Wanadoo email address/password to send via?"
| >
| > Sorry about this, but any more thoughts, please.
| >
| > Regards.
| >
| > Mike
| > ___________________________________________________________________
| > "Kath Adams" <kathadams@(nospam)mvps.org> wrote in message
| > news:%23NCGwBk0FHA.2924@xxxxxxxxxxxxxxxxxxxxxxx
| >> No, it doesn't sound like a corrupted OE.
| >> I don't have problems sending with the setting I use - because that's
| >> how I am posting this!!
| >> Check that you DON'T have SSL ticked, or My Server requires
| >> authentication.
| >>
| >> Are you using your Freeserve/Wanadoo email address/password to send
| >> via? It might be something to do with the following, but that is
| >> usually for a 550 error, not 554.
| >>
| >> From Tom Koch - This error message is coming from the mail server,
| >> not from OE itself. It means that the SMTP (outgoing) mail server
| >> did not recognize you as an authorized user and so rejected your
| >> message. Most ISPs configure their SMTP servers to recognize only
| >> those whose IP address is on the accepted list, meaning that you are
| >> connected directly to that ISP.
| >>
| >> Other than that, it seems Freeserve/Wanadoo may be blocking you for
| >> some reason.
| >> Are the mails appearing in your Sent Items?
| >>
| >> Try setting up a new Identity, and configure your account in that. If
| >> all seems well, you can import your mail to the new ID before
| >> deleting the old one.
| >>
| >> Kath
| >>
| >> GoldHawk wrote:
| >>> Just to experiment, I've changed my outgoing server to
| >>> "smtp.freeserve.com" (my previous working setting) and also
| >>> "smtp.freeserve.net" (the setting used by Kath). Test mails still
| >>> fail in the same way.
| >>>
| >>> I suppose I come back to my original question. Does this sound like
| >>> a corrupted OE which means an uninstall & re-install job ? I
| >>> obviously want to avoid that if I can, but.....if needs, must.
| >>>
| >>> Regards.
| >>>
| >>> Mike
| >>> ___________________________________________________________________
| >>> "Kath Adams" <kathadams@(nospam)mvps.org> wrote in message
| >>> news:OUuCIMi0FHA.2884@xxxxxxxxxxxxxxxxxxxxxxx
| >>>> I am with Freeserve - now Wanadoo - and I have never changed my
| >>>> settings from what they originally were.
| >>>> pop.freeserve.net
| >>>> smtp.freeserve.net
| >>>>
| >>>> news.freeserve.com
| >>>>
| >>>> --
| >>>> Kath Adams
| >>>> MS MVP - Windows (Outlook Express)
| >>>>
| >>>> GoldHawk wrote:
| >>>>> Thanks Jim.
| >>>>>
| >>>>> I spoke to a live person there today after I'd exhausted all the
| >>>>> checks I knew of, and run through the web help pages. That's when
| >>>>> I was given the advice that my OE Outbox was corrupt. If there
| >>>>> was a problem with their server, I'm surprised I wasn't told then.
| >>>>>
| >>>>> It sounds as if you don't think the OE Outbox is corrupt. Is that
| >>>>> right ?
| >>>>>
| >>>>> Sorry, what is telnet ?
| >>>>>
| >>>>> With the problem I'm having, I'm surprised I'm able to send these
| >>>>> posts through OE. However, I assume this is a different server.
| >>>>> It's shown as "news.wanadoo.co.uk".
| >>>>>
| >>>>> I'll give their helpdesk another call.
| >>>>>
| >>>>> Much appreciate your support. Thank you.
| >>>>>
| >>>>> Regards.
| >>>>>
| >>>>> Mike
|
| -- | Kath Adams
| MS MVP - Windows (Outlook Express)
|
|



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