Re: Corrupt Outbox.dbx
- From: "GoldHawk" <mike_klaiber@xxxxxxxxxxx>
- Date: Sun, 16 Oct 2005 00:15:09 +0100
Thanks to all for the responses.
For a long time I've had my outgoing and incoming setting set to
"pop.freeserve.com" & "SMTP.freeserve.com" respectively. They've worked fine
even though wanadoo changed the freeserve settings some time ago, when
wanadoo replaced the freeserve ISP name. I hadn't made any setting changes
to OE when this problem started just over 24 hours ago. It came right out of
the blue. Even before making my post, I had changed the SMTP setting to
"SMTP.wanadoo.co.uk" but this hadn't worked. I'd changed back as I knew the
freeserve setting worked before the problem started. My outgoing setting has
remained at "pop.freeserve.com" and I'm still receiving mail.
I had also checked all the ISP help pages that everyone has kindly linked on
their replies. I'd made sure the settings were as recommended (except the
SMTP as mentioned above). I've revisited the link pages to re-check
everything since.
Despite what I've said about the freeserve settings, I've now changed the
outgoing and incoming to the "...wanadoo.co.uk" recommended settings on both
my normal identity and the newly created identity. Guess what... ? Still the
same problem. Error message reads:
"An unknown error has occurred. Account: 'Mike's Mail', Server:
'smtp.wanadoo.co.uk', Protocol: SMTP, Server Response: '554 Please check
your SMTP server is set to smtp.wanadoo.co.uk. Further help is available at
http://www.wanadoo.co.uk/help/email/freeserveemailsettings/outlooksettings.htm',
Port: 25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC6F"
I did have McAfee SpamKiller installed. I did wonder if this was causing a
problem, despite being installed and running OK for several months. I
uninstalled this as a precaution and then tested, before making my post.
My ISP does have a spam filter but this hasn't caused any problem before.
The test mails I've been sending to myself don't include any attachments or
web links.
I've made sure that the test mails have been sent from my default freeserve
account.
I really can't see a solution to this and any further guidance would be
appreciated.
Regards.
Mike
___________________________________________________________________
"Jim Pickering" <jim.pickering@xxxxxxxxx> wrote in message
news:%23wr$Dpb0FHA.460@xxxxxxxxxxxxxxxxxxxxxxx
| The 554 error means the transaction failed. It's often related to
antispam
| programs installed either by you or by your ISP. If you have such a
program,
| uninstall it and see if the problem goes away. If it does not, ask your
ISP
| if they are using some spam filtering that may be blocking your mail (and
| all mail) that have attachments or external links to html files that are
| found on the web. Also make sure that when you attempt to send mail via
| wanadoo that you are in fact connected to them and using your wanadoo
| account as the default From (check it by clicking anywhere in the From
line
| and making sure you are using the Wanadoo account to send as the default
| From will be the account that downloaded the mail message).
| --
| Jim Pickering, MVP, Outlook Express
|
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
| Please deliver feedback to the newsgroup, so that others can be helped.
| Thanks.
|
|
| "GoldHawk" <mike_klaiber@xxxxxxxxxxx> wrote in message
| news:dirh8i$80o$1@xxxxxxxxxxxxxxxxxxxxxx
| > I've now created a new identity as suggested in the Microsoft KB article
| > but
| > I still get the same problem. The error message reads:
| >
| > "An unknown error has occurred. Account: 'Michael's Mail', Server:
| > 'smtp.freeserve.com', Protocol: SMTP, Server Response: '554 Please check
| > your SMTP server is set to smtp.wanadoo.co.uk. Further help is available
| > at
| >
http://www.wanadoo.co.uk/help/email/freeserveemailsettings/outlooksettings.htm',
| > Port: 25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC6F"
| >
| > Regards.
| >
| > Mike
| > ___________________________________________________________________
| > "Bruce Hagen" <Nospam@xxxxxxxxxxxxxx> wrote in message
| > news:eddjCPa0FHA.2932@xxxxxxxxxxxxxxxxxxxxxxx
| > | Did you delete the Outbox.dbx with OE *closed*? If not, do it that
way.
| > If
| > | you still can't send, move all mail from Sent Items and delete Sent
| > | Items.dbx.
| > |
| > | Turn off e-mail scanning in your Anti-Virus program.
| > |
| > | If still no joy, post the entire error message you get when you try to
| > send.
| > | --
| > | Bruce Hagen
| > | MS MVP - Outlook Express
| > | ~IB-CA~
| > |
| > | "GoldHawk" <mike_klaiber@xxxxxxxxxxx> wrote in message
| > | news:dir9jr$kke$1@xxxxxxxxxxxxxxxxxxxxxxx
| > | >I am able to receive but cannot send e-mails. I have checked all my
| > | >settings
| > | > are OK. My ISP tells me that my Outbox.dbx file is corrupt. With
their
| > | > help
| > | > I have deleted the file and tried to re-send a mail but with the
same
| > | > result. My ISP tells me that I need to uninstall and re-install OE.
| > | >
| > | > Is that my only option ?
| > | >
| > | > If so, how do I uninstall and reinstall OE ?
| > | >
| > | > I assume I will lose all my OE folders, sent mails etc and my WAB.
| > | >
| > | > I know how to back up the WAB. If I want to preserve my .dbx files
| > (other
| > | > than the outbox) is it simply a case of copying these and replacing
in
| > the
| > | > appropriate folder after re-installation ?
| > | >
| > | > I'd appreciate some help on this.
| > | > ___________________________________________________________________
| > | >
| > | >
| > |
| >
| >
|
.
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