Re: account info must be re-entered everytime I login

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Tim,

Thanks for your post. I am having exactly the same problem. I have had RR
tech support re-set my e-mail settings twice and I can never log into my
e-mail account without removing and re-entering info. I did find it set at
127.0.0.1 one time.

I am using McAfee Personal Firewall and Spamkiller and I have had problems
with Spamkiller not sending rescued e-mail to my inbox. It just goes to my
"accepted" folder. Two symptoms of the same problem.

I will try your suggestions and let you know if I get it to work.

Thanks,

Larry

"Kuay Tim" wrote:

> Hi Rick,
>
> It appears that there is still a filtering app at work changing the server
> setting to localhost (your PC), or '127.0.0.1'.
> Mail does not go directly to Outlook Express, but is first scanned for
> viruses or (optionally) spam. Mail is then delivered from the localhost
> (your PC). There could also be a related problem with any Web protection
> software that is running on your PC. This is most likely something related
> to the McAfee security package (if it's more than just anti-virus).
>
> Filtering may work for an indefinite time and then suddenly start causing
> connection problems. This appears to be true for many, if not all, filtering
> products when used with Outlook Express.
>
> Some ideas that might help are presented in this Microsoft KB article:
>
> Troubleshooting error messages that you receive when you are using Outlook
> and Outlook Express
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;813514&Product=oex
>
>
> --
> Tim K.
> aka Kuay Tim
> MS-MVP - Outlook Express
> Lynnwood, WA
> *
> "Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:E5509898-D1ED-4CF9-92E0-0BC2BA58AA6A@xxxxxxxxxxxxxxxx
> Everytime I login to my Windows XP user account and start Outlook Express 6,
> I have to remove and re-enter the Tools->Accounts-> Mail information in
> order to connect to my pop-server. I have tried fixing this a number of
> different ways such as disabling McAfee firewall and email scan,
> reinstalling
> IE and Outlook express, using the Outlook Express trouble report fixes in
> Articles 290684 and 236032. None of these has resolved my problem. When I
> logout of my Windows XP account and then log back in and start Outlook
> Express, I get a pop-up containing my email address and password to connect
> to my pop-server; however if I click OK it does not connect. I have to
> remove
> the entry from the Accounts->Mail and re-enter all the information in order
> to connect. I get the following error otherwise -
>
> There was a problem logging onto your mail server. Your Password was
> rejected. Account: 'pop-server.nc.rr.com', Server: '127.0.0.1', Protocol:
> POP3, Server Response: '-ERR Username or password is incorrect', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> This just started happening about a week ago. Previously it always would
> connect and retrieve my mail automatically. Thanks for any suggestions.
>
> I
>
>
>
>
.

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