Re: socket error 10060, 0x800CCC0E
- From: "Heirloom" <roland58XX@xxxxxxxxx>
- Date: Fri, 30 Sep 2005 19:34:50 -0500
Thanks PA Bear (I've been a fan of yours for years, you have my sincere
thanks and gratitude for all you do and have done)
I have set up a new Identity, switched to it from the main Identity and got
the same results. I have also tried the <sfc /scannow> from a command
prompt. The error message is not unlike the following:
Error: The connection to the server has failed. Account: 'youraccount',
Server: 'www.yourdomain.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E
Inbox and all other folders are emptied daily....to include the Deleted
items. Email scanning is and has been disabled.
I will go over and compact the folders manually, although, I believe that
has already been done. I'll post back with the results.
The only thing I can find, that I haven't tried, is to format and
reinstall.....really don't want to do that, at least, not yet.
Heirloom, old and off to compact
"PA Bear" <PABearMVP@xxxxxxxxx> wrote in message
news:%23WHUHWhxFHA.3812@xxxxxxxxxxxxxxxxxxxxxxx
> How to troubleshoot error messages that you receive when try to send and
> receive e-mail in Outlook and in Outlook Express:
> http://support.microsoft.com/?kbid=813514
>
> Post the complete error message.
>
> The current Identity (not account) may be damaged, especially if its the
> default Main Identity. Try one or more of the mail accounts in a new
> Named Identity (File>Identities>Add new identity). Assuming all is well,
> import messages from the old Identity before deleting it
> (File>Identities>Manage Identities).
>
> To avoid such corruption in future:
>
> - Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> - Empty Deleted Items folder daily.
>
> - Disable Background Compacting [N/A in SP2] and frequently perform a
> manual compact of all OE folders while "working offline". More at
> http://insideoe.tomsterdam.com/files/maintain.htm.
>
> - Do not attempt to close OE via Task Manager or shutdown your machine if
> Automatic Compacting is taking place (WinXP SP2 only).
>
> - Your anti-virus application's email scanning feature can also cause such
> corruption. Disable it. It provides no additional protection.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Security, Shell/User)
>
> Heirloom wrote:
>> Hope this is the correct NG, if not, point me in the right
>> direction......
>>
>> Mom's computer, Intel Celeron 1GHz, 256M Ram, 80GHD, XP SP2, all updates
>> current, using Outlook Express. Have Zone Alarm free, Adaware, Spybot
>> S&D,
>> eTrust EZ AV (latest version of all, with updates).
>>
>> Problem: can receive email but, cannot send. Server times out, get
>> error
>> message to that effect and socket error 10060 and 0x800CCC0E. Have
>> looked
>> through all the remedies found in Google. Have reset the account and
>> properties. Have disabled ZA, AV and Windows firewall. Have put OE as
>> an
>> exception on the firewall list. Have established a new account,
>> confirmed
>> password. Have tried System Restore to three different dates up to a
>> week
>> ago when I know her email was working.....all to no avail.
>>
>> She can connect on the dialup with no problem, surf to any site, OE will
>> receive email....just can't send. Tried to "ping" myself and it times
>> out,
>> but, can ping any other place. When sending email, I can see it connect
>> to
>> the server and then is immediately dropped and the error message appears
>> shortly after. Have also adjusted the server time out setting from the
>> current 1 minute to as high as three, no help. POP3 and SMTP settings
>> are
>> correct, all passwords have been reset and port 25 is not being blocked
>> by
>> the ISP. Server does not require authentication, but, I tried that
>> anyway.
>> Oh yeah, it is not behind a router.
>> Heirloom, old and think that
>> covers it
>
.
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