Re: socket error 10060, 0x800CCC0E
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Fri, 30 Sep 2005 16:20:13 -0700
How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/?kbid=813514
Post the complete error message.
The current Identity (not account) may be damaged, especially if its the default Main Identity. Try one or more of the mail accounts in a new Named Identity (File>Identities>Add new identity). Assuming all is well, import messages from the old Identity before deleting it (File>Identities>Manage Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://insideoe.tomsterdam.com/files/maintain.htm.
- Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place (WinXP SP2 only).
- Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)
Heirloom wrote:
Hope this is the correct NG, if not, point me in the right direction......
Mom's computer, Intel Celeron 1GHz, 256M Ram, 80GHD, XP SP2, all updates
current, using Outlook Express. Have Zone Alarm free, Adaware, Spybot S&D,
eTrust EZ AV (latest version of all, with updates).
Problem: can receive email but, cannot send. Server times out, get error
message to that effect and socket error 10060 and 0x800CCC0E. Have looked
through all the remedies found in Google. Have reset the account and
properties. Have disabled ZA, AV and Windows firewall. Have put OE as an
exception on the firewall list. Have established a new account, confirmed
password. Have tried System Restore to three different dates up to a week
ago when I know her email was working.....all to no avail.
She can connect on the dialup with no problem, surf to any site, OE will
receive email....just can't send. Tried to "ping" myself and it times out,
but, can ping any other place. When sending email, I can see it connect to
the server and then is immediately dropped and the error message appears
shortly after. Have also adjusted the server time out setting from the
current 1 minute to as high as three, no help. POP3 and SMTP settings are
correct, all passwords have been reset and port 25 is not being blocked by
the ISP. Server does not require authentication, but, I tried that anyway.
Oh yeah, it is not behind a router.
Heirloom, old and think that
covers it
.
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