Re: OE Folder vanished
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Wed, 21 Sep 2005 18:48:03 -0400
Please include all of previous message(s) in your replies to the newsgroup, Denise.
How many messages were in the QUANTA folder, thousands? Several years' worth? Did they tend to be very large messages, individually?
The entire folder, QUANTA, disappeared from OE. It is not shown in the folder listings at left any longer.
And the file, QUANTA.dbx, is now empty, whereas previously it was probably about 4MB with a couple hundred emails in it.
Please confirm: QUANTA.DBX is still present in your identity's store, with a size of 0KB, but the QUANTA folder does not appear in Folders pane.
Double-click on Delete Items folder: Is it shown as a subfolder there?
I have XP with SP2...I read, and deleted, some emails from it last night, right before I quit working.
Start > Run > (type in) Regedit > OK
Navigate to this Registry key:
HKEY_CURRENT_USER\Identities\{GUID}\Software\Microsoft\Outlook Express\5.0
where {GUID} represents the long string of numbers/letters corresponding to your identity.
In the right-hand pane, locate 'Compact Check Count' > What is the number in parentheses [e.g., (3)] in the corresponding Data column?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)
denise@xxxxxxxxxxxxxxxxxxxx wrote:
I have XP with SP2.
The 'recovering data' link you sent was interesting, but the 4 solutions didn't work for me:
a) I didn't find the lost files using this method (searching for .db* files then restoring) What was found in this search was only my OE folders with the .dbx extension, including the empty QUANTA.dbx, but no individual emails, or a folder full of them.
b) I have already tried DBXtract but since the folder in question is empty there's nothing for it to find, it didn't work.
c) n/a because I have never upgraded my operating system (bought the computer with XP on it)
d) couldn't import the files because a search on the computer didn't find them (see a) above)
I do use local folders for most of my mail, and it was one such folder that got corrupted. It wasn't the inbox. I also empty my deleted mails folder about every hour - I get hundreds of spams a day, so it's necessary.
I rarely compact OE, and when I do I never, ever shut down windows. My anti-virus doens't scan the mail.
<snip> <paste1>
I should also clarify:
It isn't just that the messages in my OE QUANTA folder disappeared.
The entire folder, QUANTA, disappeared from OE. It is not shown in the folder listings at left any longer.
And the file, QUANTA.dbx, is now empty, whereas previously it was probably about 4MB with a couple hundred emails in it.
<paste2> PA Bear wrote:
Windows version?
Why it happens:
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
Recovering data: http://www.oehelp.com/OETips.aspx#4 ~~~~~~~~~~~~~~~~~~~ DBXtract http://www.oehelp.com/DBXtract/Default.aspx
DBXtend (additional functionality) http://www.oehelp.com/DBXtend/Default.aspx
DBXpress (faster, more powerful, with even greater functionality) http://www.oehelp.com/DBXpress/Default.aspx
OEX (OE Enhancement Program) http://www.oehelp.com/OEX/Default.aspx ~~~~~~~~~~~~~~~~~~~~ Avoid Such Corruption in Future:
- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.
- WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store.
- Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection.
denise@xxxxxxxxxxxxxxxxxxxx wrote:Hi all,
I am freaking out. THe OE folder where I store most of my business correspondence has vanished. It was called "QUANTA" (the file was QUANTA.dbx).
I read, and deleted, some emails from it last night, right before I quit working.
My husband checked his email this morning (in a different folder) and deleted a few spams.
A couple hours later, I began working, deleted a few spams out of my Inbox, then went to check the QUANTA folder for new mail.
And it wasn't there. The whole folder had vanished. Poof.
I checked the folder where the .dbx files are stored, and saw a .dbx file called QUANTA.dbx, all right. But it was listed as empty - 0KB!
How do I get these files back? It's really crucial to my business, because there were inquiries from potential customers in there, as well as ongoing correspondence with current clients.
I tried downloading DBXtract but that didn't work.
.
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