Re: corrupt send msg box

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See this KB article:

A dialog box with no text appears if you reply to a news message in Outlook Express 6 Service Pack 1 (You may ignore the title)
http://support.microsoft.com/?kbid=555398

Also see this post of mine in a recent newsgroup discussion: http://groups-beta.google.com/group/microsoft.public.windows.inetexplorer.ie6_outlookexpress/msg/9db10d4d7f3b0ed2?hl=en

For a reason yet to be determined, Windows Update was offering OE updates in the wrong order to Win2k SP4 and WinXP SP1 users. They straightened it out c. 14 Aug-05. Here's the fix:

1. Uninstall 'Windows 2000 Hotfix - KB897715' via Add/Remove Programs and reboot.

2a. Assuming MSOE.DLL is now v6.00.2800.1409 or earlier (i.e., v6.00.2800.1123 or v6.00.2800.1106), install (KB)823353 manually using the file downloaded from http://www.microsoft.com/downloads/details.aspx?FamilyId=AD6A96BC-DAF0-4EAB-89B8-BD702B3E3E5D&displaylang=en

2b. Optional: Reboot and install KB887797 via http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=fda6678b-69b0-4813-9856-a1a3da675baf

3. Reboot and (re)install (KB)897715 manually using the file downloaded from http://www.microsoft.com/downloads/details.aspx?FamilyId=89e4d8ee-4d8e-4660-a53d-28502b3d2518

Alternatively, after #1 above, check in at Windows Update and install whatever OE Cumulative Update is now offered and reboot. Then return to Windows Update to see if another one's now offered you.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)
AH-VSOP

Cindy H wrote: 
Hi,

I am using windows 2000 server with IE6 and all updates. When using the
news reader, everything works OK except my ability to "reply to the entire
group". I can post a new message or "reply to an individual". However,
when I try to reply to the entire group and press "send", a message box pops
up that is completely blank except for the outline of 3 empty buttons and an
empty checkbox. Clicking the empty buttons does not produce any kind of
action. I can only close the box and the message is not sent.

I've followed the procedure for "An Outlook Express basic repair kit". All
elements of the procedure seemed to work OK except that I could not
re-register urlmon.dll - could not find the dll. I'm not sure if this is a
valid windows 2000 file or not. In any event, the problem still exists
after doing all the other steps in the repair procedure.

It was suggested earlier that this might be some kind of a security problem,
but I'm logged on as administrator with all rights. Also, I can send mail
in all cases but the "reply to entire group" case.

Unless, there is a specific suggestion, I'd like to reinstall Outlook
Express but I'm not sure how to go about doing that.

Thanks, Cindy 

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