Re: OE no longer works with Hotmail how to fix?
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Sun, 11 Sep 2005 01:20:17 -0400
Make certain your time, date, and /time zone/ settings are correct.
IE Tools>Internet Options>Privacy>Sites> type in
hotmail.com (msn.com) (passport.net)
and Allow All Cookies for each domain.
How to Manage Cookies (IE6) http://support.microsoft.com/?kbid=283185
Troubleshooting Secure Sites in WinXP SP2 (Hotmail and .NET Passport should be treated as Secure Sites) http://support.microsoft.com/?kbid=870700
Temporarily disable your firewall, any "system" tools (NSW, NIS, anything by Norton or McAfee) and pop-up/ad blockers to see if they're interfering.
How do you connect? Is the machine on a network? Related URLs (MTU values):
http://support.microsoft.com/?kbid=250663 http://support.microsoft.com/?kbid=315008
IE Tools>Internet Options>Advanced>HTTP 1.1>toggle on/off; "Use HTTP 1.1 through proxy connections" must *not* be checked.
IE Tools>Internet Options>Security>[zone in OE runs; should be Restricted Sites]>Custom Level>User Authentication>Logon>toggle between the setting choices here ['Prompt for Username and Password' and 'Automatic...current Username...' works for me.]
Resetting either or both of the above Tabs to the defaults might help, too.
If you're running a version of MSN Messenger earlier than v7.5, try upgrading to this latest version (WinXP only).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
shapeshifter wrote:
Suddenly a couple of days ago OE stopped working with Hotmail though it still works with my Earthlink acct.
The messages I receive are:
Unable to poll for new messages on your HTTP server. Account: 'xxxx_xxxx, Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Port: 0, Secure(SSL): No, Error Number: 0x8007007E
Header download for the 'Inbox' folder did not complete. Account: 'xxxx_xxxx', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Port: 0, Secure(SSL): No, Error Number: 0x8007007E
"Unknown Problem"
Configuration: Account: xxxx_xxxx Server: http://services.msn.com/svcs/hotmail/httpmail.asp User name: xxxx_xxxx@xxxxxxxxxxx
Protocol: HTTPMail
Has support for Hotmail changed --these are *not* new accts, Ive been using some of them for years, or has something gone broke with O?. It seems at the same time the 'search' function of the OS no longer works either and Im wondering if something Ive installed has created a problem. I have no trouble accessing all of my hotmail accts using firefox or IE web interfaces and as I said my Earthlink acct is still readily available. I've tried shuting down Zonealarm Pro (latest patches) firewall but to no avail. Any ideas how to rectify?
Config: winXP SP2 all latest patches, 512MB, PIV 2.53, 500GB storage.
.
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