Re: Kerio and email problem

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On Mon, 29 Aug 2005 15:59:42 GMT, Pam wrote:

> I've just gone from ZA to Kerio due to the various email problems that kept
> coming up wtih ZA - and everything seemed really really smooth - however,
> this morning when booting up and going to get email everything looked
> perfectly normal - EXCEPT the only email that was coming thru was on my
> dialup isp email address - which is earthlink. - my domain accounts are
> sending email, but while OE looks like it is bringing IN the mail and goes
> thru the motions, nothing comes thru - and I KNOW I probably have hundreds
> of spam mail waiting somewhere.
>
> Does anyone here use Kerio and have you experienced these problems? I'm
> running XP PRO, IE 6 and Kerio 2.15 - I also host the domains on space I buy
> from reseller BuyWebHost.com and have contacted them to find out if they are
> having a problem with email - but as long as OE is going thru all the
> correct motions of sending and receiving and everything checks off with no
> error messages, I don't see how the server could be holding the email??
>
> any help would be greatly appreciated

Turn on the MSOE POP3 log: Tools|Options|Maintenance, and place a check in
the box labeled, "Mail". This will create two files in your message store
folder, among all the .dbx files. Try to fetch your email. Then look for a
file named, "Pop3.log" in your message store folder. Once you have done
this, you need to turn off the logging function; otherwise, your log file
will just grow, and grow, and grow...

When you have captured a log, examine it to see what is happening.

Kerio Personal Firewall 2.1.5 only passes, or blocks packets at the TCP/IP
level, it does not have any higher level functions, such as spam, or virus
filtering. So either you can access your POP3 server, or you can't. If KPF
is blocking MSOE from reaching your POP3 server you will have to create a
rule to permit access to port 119 of your hosting service.

--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint
.