Re: Problems with ink pad in OE 6

Have you run the 3 programs I suggested? Do that first.

As far as updating your computer, since you are on dial-up, order a free SP2 CD. SP1 as well as all SP1 updates are included. Once you download SP2 from the CD, you will have some updates waiting for you that came out after SP2, but they are relatively small and you should be OK downloading them on dial-up.

XP SP2 CD:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx

   Bruce Hagen
MS MVP - (IE/OE)
       ~IB-CA~

"Stitchsim" <Stitchsim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:61ED65A5-F8DF-44BF-B658-FB008A50631B@xxxxxxxxxxxxxxxx 
Hi Bruce,

Sorry I'm using XP home edition and there is an ink folder in Common Files
Microsoft shared that is to do with Outlook Express apparently. I did have
SP1 but when had to reformat I lost it and the person who reinstalled all the
programs for me couldn't find their copy and my dial up won't stay connected
long enough to download it as I keep getting that 'ignored an incoming call'
message even though no call comes through but no amount of extra wording on
modem changes it.

I checked the link you gave me and it said about changing registery and am
terrified of doing that and it says it could ask for SP1 media and as I don't
have that or anyway to get it I'm not sure what to try next.

I did get a w32.spybot virus in May but Norton picked it up before it got on
system but am wondering now if it got on but have had search of regedit but
no signs of any of the changes.

Stitchsim

"Bruce Hagen" wrote:

I don't even know what OS you are using. The Inkpad you speak of isn't part
of OE, so I can't help you there.

You should keep up-to-date with service packs and updates, but you might
want to fix the missing files problem first.

You can try this:

How to Reinstall or Repair IE6 and OE6:
http://support.microsoft.com/?kbid=318378

Although written for WinXP, it works for all Windows operating systems 98 or
newer.

If you are using WinXP/SP2, and it was not already on your computer from the
factory, you will have to remove SP2 first.

How to remove SP2:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;875350

And, you might want to consider using OE as a newsreader instead of the Web
Interface. It only takes a few minutes to set up and is much easier for us,
and you.

Setting up Outlook Express Newsreader
http://www.michaelstevenstech.com/outlookexpressnewreader.htm

     Bruce Hagen
MS MVP - (IE/OE)
        ~IB-CA~


"Stitchsim" <Stitchsim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:53E3171E-39BB-4EE4-BCCF-341CD11463CF@xxxxxxxxxxxxxxxx
> Hi Bruce,
>
> Thanks for the info and I checked my files and there are missing > folders
> in
> the Microsoft shared folder including the Ink folder so think when I > had
> to
> reformat it something went wrong there and I got a virus whilst
> downloading
> updates but Norton picked it up before it got onto PC. As I don't have > any
> service packs on here at the moment if I add service pack 1 will it > repair
> and replace any missing files in Outlook Express?
>
> Sorry I forgot to add that I was talking about the ink pad used to > change
> the colour in the format toolbar and in Microsoft Shared folder there > is a
> folder called Ink, but you obviously worked this out. Sorry but I'm not
> very
> computer literate and this is why I'm not sure about using these tools > you
> mentioned as I've heard so many bad stories about them claiming to be > anti
> spyware but they actually are spy ware so this is why I tend to stick > with
> Norton as have never had any serious problems with it.
>
> Stitchsim
>
> "Bruce Hagen" wrote:
>
>> Those tools will find things that Norton never will. Not to mention >> that
>> Norton and OE don't get along together very well. I use AVG *Free* and >> it
>> works fine.
>> -- >> Bruce Hagen
>> MS-MVP - (IE/OE)
>> ~IB-CA~
>>
>> "Stitchsim" <Stitchsim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:B057164E-779B-4FC9-8EC9-656BAD2D918D@xxxxxxxxxxxxxxxx
>> > Thanks again Bruce,
>> >
>> > Think I'll just give up on it as have NIS 2004 and it says all free
>> > from
>> > viruses maybe it was a glitch when the Norton went wrong when a
>> > cpmputer
>> > friend installed System Suite on here to clean files off maybe he
>> > accidentally deleted an OE file.
>> >
>> > Thanks so much for all your help it's been much appreciated.
>> >
>> > Stitchsim
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> Something is corrupting your program.
>> >>
>> >> Try these cleaning tools. Always check for updates for each one >> >> before
>> >> running.
>> >>
>> >> AdAware SE:
>> >> http://www.lavasoft.de/
>> >>
>> >> SpyBot S & D:
>> >> http://beam.to/spybotsd
>> >>
>> >> CWShredder:
>> >> http://www.intermute.com/products/cwshredder.html
>> >>
>> >> I don't know if this will help or not, but after you run those >> >> tools,
>> >> you
>> >> can try this if it isn't fixed.
>> >>
>> >> How to Reinstall or Repair IE6 and OE6:
>> >> http://support.microsoft.com/?kbid=318378
>> >>
>> >> Although written for WinXP, it works for all Windows operating >> >> systems
>> >> 98
>> >> or
>> >> newer.
>> >>
>> >> If you are using WinXP/SP2, and it was not already on your computer
>> >> from
>> >> the
>> >> factory, you will have to remove SP2 first.
>> >>
>> >> How to remove SP2:
>> >> http://support.microsoft.com/default.aspx?scid=kb;EN-US;875350
>> >>
>> >> Bruce Hagen
>> >> MS MVP - (IE/OE)
>> >> ~IB-CA~
>> >>
>> >> "Stitchsim" <Stitchsim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:4D65E78B-7E7E-4EE2-9457-85AB41E4E055@xxxxxxxxxxxxxxxx
>> >> > Bruce sorry to be a pest but tried that and it still messes it up >> >> > as
>> >> > sizes
>> >> > 12
>> >> > and above mess the colours up but under 12 all colours work
>> >> > perfectly,
>> >> > can
>> >> > you help me anymore?
>> >> >
>> >> > Stitchsim
>> >> >
>> >> > "Bruce Hagen" wrote:
>> >> >
>> >> >> Go in to the Control Panel | Fonts and see if you can delete it. >> >> >> If
>> >> >> you
>> >> >> can,
>> >> >> download a new one here:
>> >> >> http://simplythebest.net/fonts/script_fonts.html
>> >> >> -- >> >> >> Bruce Hagen
>> >> >> MS-MVP - (IE/OE)
>> >> >> ~IB-CA~
>> >> >>
>> >> >> "Stitchsim" <Stitchsim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in >> >> >> message
>> >> >> news:7C3AD3B5-4C06-41A6-ADC6-12EB119D6EF8@xxxxxxxxxxxxxxxx
>> >> >> > Bruce,
>> >> >> >
>> >> >> > This is going to sound crazy, but I created the second >> >> >> > identity
>> >> >> > and
>> >> >> > everythign is fine except the Comic Sans MS font is damaged as
>> >> >> > it's
>> >> >> > the
>> >> >> > only
>> >> >> > one that messes up the colours :-/
>> >> >> >
>> >> >> > Have you any idea how I can repalce this damaged font?
>> >> >> >
>> >> >> > Thanks for all your help so far,
>> >> >> >
>> >> >> > Stitchsim
>> >> >> >
>> >> >> > "Stitchsim" wrote:
>> >> >> >
>> >> >> >> Thanks Bruce will try but this computer can be awkward and it
>> >> >> >> will
>> >> >> >> sometimes
>> >> >> >> not let you do things and it has a quirk of not letting you
>> >> >> >> delete
>> >> >> >> certain
>> >> >> >> things like original identites but will have a go as my >> >> >> >> second
>> >> >> >> name
>> >> >> >> defintiely did work.
>> >> >> >>
>> >> >> >> Thanks again fro the help,
>> >> >> >>
>> >> >> >> Stitchsim
>> >> >> >>
>> >> >> >> "Bruce Hagen" wrote:
>> >> >> >>
>> >> >> >> > I don't know why OE *hates* a second identity. You may have
>> >> >> >> > another
>> >> >> >> > underlying problem. But if the new identity is working, >> >> >> >> > import
>> >> >> >> > your
>> >> >> >> > messages
>> >> >> >> > and delete the old identity.
>> >> >> >> >
>> >> >> >> > You shouldn't run into any problem, but you might want to
>> >> >> >> > backup
>> >> >> >> > your
>> >> >> >> > messages first.
>> >> >> >> >
>> >> >> >> > Backup & Restore:
>> >> >> >> > http://www.insideoe.com/backup/
>> >> >> >> >
>> >> >> >> > Bruce Hagen
>> >> >> >> > MS-MVP - (IE/OE)
>> >> >> >> > ~IB-CA~
>> >> >> >> >
>> >> >> >> > "Stitchsim" <Stitchsim@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>> >> >> >> > message
>> >> >> >> > news:85A1CF71-ABA6-418B-B037-6B3E15AE8167@xxxxxxxxxxxxxxxx
>> >> >> >> > > Bruce,
>> >> >> >> > >
>> >> >> >> > > Just tried that and my new name works fine but my >> >> >> >> > > computer
>> >> >> >> > > hates
>> >> >> >> > > it
>> >> >> >> > > if I
>> >> >> >> > > have two identities in OE. If I copy all my mail to a >> >> >> >> > > folder
>> >> >> >> > > and
>> >> >> >> > > then
>> >> >> >> > > delete
>> >> >> >> > > my internet connections and set up OE again as if only >> >> >> >> > > just
>> >> >> >> > > starting
>> >> >> >> > > an
>> >> >> >> > > internet connection will this correct the ink pad problem
>> >> >> >> > > still?
>> >> >> >> > >
>> >> >> >> > > Stitchsim
>> >> >> >> > >
>> >> >> >> > > "Stitchsim" wrote:
>> >> >> >> > >
>> >> >> >> > >> I'm having problems with my ink pad in my OE 6 as it >> >> >> >> > >> keeps
>> >> >> >> > >> going
>> >> >> >> > >> crazy
>> >> >> >> > >> and
>> >> >> >> > >> changing the colours around, teal shows up as a medium
>> >> >> >> > >> green
>> >> >> >> > >> and
>> >> >> >> > >> grey has
>> >> >> >> > >> been replaced totally by Olive yet some of the other
>> >> >> >> > >> colours
>> >> >> >> > >> work
>> >> >> >> > >> fine.
>> >> >> >> > >> What
>> >> >> >> > >> is really frustrating is that it will sort itself out >> >> >> >> > >> and
>> >> >> >> > >> then
>> >> >> >> > >> as
>> >> >> >> > >> fast as
>> >> >> >> > >> it
>> >> >> >> > >> does this it goes crazy again :-(
>> >> >> >> > >>
>> >> >> >> > >> Has anybody any ideas as to why this has happened and >> >> >> >> > >> how I
>> >> >> >> > >> can
>> >> >> >> > >> correct
>> >> >> >> > >> it
>> >> >> >> > >> as it worked properly after I had to reformat the hard
>> >> >> >> > >> drive(serious
>> >> >> >> > >> error
>> >> >> >> > >> problem) and for weeks worked fine then suddenly it >> >> >> >> > >> changed
>> >> >> >> > >> the
>> >> >> >> > >> colours
>> >> >> >> > >> around again.
>> >> >> >> > >>
>> >> >> >> > >> Would greatly appreciate any help in sorting this as >> >> >> >> > >> it's
>> >> >> >> > >> nice
>> >> >> >> > >> to
>> >> >> >> > >> write
>> >> >> >> > >> in
>> >> >> >> > >> different colours sometimes but my choice is limited at >> >> >> >> > >> the
>> >> >> >> > >> moment.
>> >> >> >> >
>> >> >> >> >
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>



.

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