Re: One message sent - 2 copies arrive

Tech-Archive recommends: Fix windows errors by optimizing your registry


Tools | Options | Maintenace tab

Press the Store Folders button

Note the location of the message stores (dbx files)



Create a new folder in OE.

Name it Old Sent Items

Move all the messages from the Sent Items to the Old Sent Items folder you
created. Drag and drop works real fast.



Close OE

You will have to make the message stores (dbx files) visible if they are not
already.

Open Windows Explorer

Tools | Folder Options | Views tab

Select "Show hidden files and folders"

Uncheck "Hide file extensions for known file types"

Click Apply then OK



The files will now be visible in Windows Explorer.



Navigate to the folder that contains the dbx files you found in the Store
Folders dialog

Delete the Outbox.dbx and Sent Items.dbx files.



Restart OE and two new and empty files will be created




"Smiles from Ga." <Smiles from Ga.@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:C8940479-7ABF-4796-95FC-60E1529093EB@xxxxxxxxxxxxxxxx
> I'm having the same problem, and it seems to be only with sending to more
> than one recipient -- especially with a distribution list. The last time
> all
> 15 people on the list received 9 copies of the message. I found that it
> seems
> to keep sending until I go into the Outbox and delete the message. If I'm
> quick enough, they only get one copy. Do you think the outlook.dbx file
> might
> be the answer? Where do I find that file?
>
>
> "DGuess" wrote:
>
>> "Ian B" <ian@xxxxxxxxxxxxx> wrote in message
>> news:%23RXn7CMlFHA.3148@xxxxxxxxxxxxxxxxxxxxxxx
>> > Hi All
>> >
>> > Some recipients report back that they always receive 2 copies of
>> > messages
>> > I
>> > send to them.
>> > I am trying to establish a pattern between these few people. All other
>> > recipients just receive 1 copy.
>> > This also happens when I "reply" which eliminates anything wrong in my
>> > "Contacts"
>> >
>> > Any ideas appreciated.
>> >
>> > Ian B
>> >
>> >
>> >
>> >
>> >
>>
>> Do one or two copies show in the Sent Items or Outbox when you send?
>>
>> Do you happen to have the option set to break apart messages? Tools |
>> Accounts | Mail | <account name> | Properties | Advanced tab
>> Uncheck Break apart messages....
>>
>> Possible Outbox. dbx file corruption, can't tell at the moment, check the
>> above first before deleting the Outbox.dbx file and restarting OE.
>>
>>
>>
>>
>>



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