Re: Time-out error...help please
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Fri, 22 Jul 2005 14:39:42 -0400
Sue & Terry and your Hotmail (HTTP) problems:
If the posted workaround (closing and then reopening OE) isn't working for you, your current Identity may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File>Identities>Add new identity). Assuming all is well, import messages from the old Identity before deleting it (File>Identities>Manage Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items (Local folders, not the Hotmail ones) to archive messages. Move them to local folders created for this purpose.
- Empty the Local folder named Deleted Items daily.
- Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://insideoe.tomsterdam.com/files/maintain.htm.
- Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place (WinXP SP2 only).
- Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection. (Hotmail accounts are not scanned by your anti-virus.)
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security
Terry wrote:
Sue Cannot help with your different prob' I still am unable to send/receive email via OE, but able to manage both in MSN. In OE (not default mail reader), I can access newsgroups OK. Terry
"Sue" <Sue@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:94840E8A-EEBC-493D-A51A-03CBD302BA99@xxxxxxxxxxxxxxxx
> I've had this same problem since Wed afternoon when trying to use my
> Outlook to reply. I had no problems sending through Hotmail--but that
> is too slow and a pain. I finally contacted support through "chat"
> this morning. I was told "maintenance" is being performed on the
> servers and they are working to solve the problem.
>
> Here's a question for you Techies. When I asked where on MSN support
> this information would be posted, I was told that not everyone was
> having the problem, therefore, it wouldn't be reported on the "trouble"
> site. Okay....so I asked if there was another port I could change to
> (my settings are now set to access port 25); I was told that MSN only
> used one port and basically I was SOL until the problem was fixed.
> Now, Logic tells me, if not everyone is having this problem, there must
> be more than one port. Correct me if I'm wrong? Am I thinking to
> logical for computer stuff? Thanks! --
> Sue
>
>
> "Terry" wrote:
>
> > More OE error messages pertaing to my earlier post:
> >
> > "Unable to poll for new messages on your HTTP server. Account:
> > 'Hotmail', Server:
> > 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol:
> > HTTPMail, Server Response: '', Port: 0, Secure(SSL): No, Socket
> > Error: 12002, Error Number: 0x800CCC19"
.
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