Re: unable to open attachments

"Krunal" <krunal83@xxxxxxxxx> wrote in message
news:O7S9WOfjFHA.3568@xxxxxxxxxxxxxxxxxxxxxxx
> hi i'm having windows98 with IE6
>
> i'm using outlook express since long times, it works well
>
> i've just transferred to cable internet from dialup & install a Zone Alarm
> Pro since, i'm unable to open any kinds of attachments from inbound mail
>
> The message shows that
>
> OE removed access to the following unsafe attachments in your mail:
> document.doc/ or any other file
>
> i've tried disabling e-mail protection from Zone Alarm Pro, but it still
> shows the same thing & i'm unable to open the any types of attachments..
> The same thing happen when I access my hotmail account from outlook
> express.
>
> one more thing,
> in the incoming message Avast shows that, Inbout message clean, but i'm
> unable to open attachments...Why i don't understand?
>
> i'm keeping my system up-to-date.
> I'm having other security related software installed are Avast Antivirus
> Home Edition, Spybot S&D, Zone alarm Pro & AdAware...
>
> Please help
>
> Thank you in Advance
> Krual
>
>

If you go to OE>tools>options>security tab>and remove the
check mark from the 4th one down it may resolve this problem for you.
You could also take a look at the help>read me file in OE and this will
explain the 'problem', under new features in this release.
You could also bookmark the following link, where you can search the
previously asked questions over many years, a very useful site.
http://www.google.com/advanced_group_search?hl=en
Every attachment is potentially unsafe even if it is from a known and
trusted source and IT IS EXPECTED.

Reactivate after reading the attachment.

OLEXP: Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q291387
I hope the above is of use to you?


--
Regards Steve.
MS-MVP. IE/OE.


.

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