Re: Send Mail Socket Error: 10060, Error Number: 0x800CCC0E-help!

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

If no joy was found at http://support.microsoft.com/?kbid=813514, David...

Your current Identity may have been damaged by NAV's Email Protection and/or Norton AntiSpam, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File>Identities>Add new identity). Assuming all is well, import messages from the old Identity before deleting it (File>Identities>Manage Identities).

To avoid such corruption in future:

Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.

Empty Deleted Items folder daily.

Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place (WinXP SP2 only).

Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection.

You may enable POP3 logging at Tools > Options > Maintenance > Troubleshooting. The log may prove helpful to your admin. When the problem has been resolved, make sure you disable the logging so as to preserve resources.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

David Pukin wrote: 
I am having a similar problem but all the solutions I have researched
don't seem to work. The funny thing is that I can send and receive mail
fine using Squirrel Mail which was set up as alternate option by
adminstrator. Everything has worked fine until the last couple of days,
and now I can't send email through OE:
The connection to the server has failed. Account: 'mx.2007.org', Server:
'mx.2007.org', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error:
10060, Error Number: 0x800CCC0E

I have tried everything including uninstalling and reinstalling Norton
Internet Security. I had followed the directions by Symantec about
disabling email scanning and modfying the antispam settings
appropriately. That helped me resolve a previous issue where it was
convinced I was trying to encrypt messages or something to that effect,
but that was resolved a couple of months ago.

Also my adminstrator said he could not even seem to detect my attempts to
send mail on the account when I used Outlook Express today. When I
reinstalled Norton, I of course we had done the modifications to email
scanning and all that again.

thanks,
David
"PA Bear" <PABearMVP@xxxxxxxxx> wrote in message

news:eiknluohFHA.3448@xxxxxxxxxxxxxxxxxxxxxxx
> 0x800CCC0E FAILED_TO_CONNECT Cannot connect to server.
>
> Disable email scanning by your anti-virus application. It provides no
> additional protection and even Symantec says it's not necessary:
>
> <paste>
> Disabling Email Scanning does not leave you unprotected against viruses
> that are distributed as email attachments. Norton AntiVirus
> Auto-Protect scans incoming files as they are saved to your hard drive,
> including email and email attachments. Email Scanning is just another
> layer on top of this. To make sure that Auto-Protect is providing the
> maximum protection, keep Auto-Protect enabled and run LiveUpdate
> regularly to ensure that you have the most recent virus definitions.
> </paste>
> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
>
> Troubleshooting error messages that you receive when you are using OL
> and OE http://support.microsoft.com/?kbid=813514 

.

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