Re: Intermittently Unable To Send Email

Hello Michael

Thank you for your post. I logged the SMTP data and even though I am not
sure exactly what I should be looking for, there were a lot OK's/go ahead's.

The final log was '354 go ahead'.

Cheers


"Michael Santovec" <michael_santovec@xxxxxxxxxxx> wrote in message
news:Ohn22DMhFHA.1948@xxxxxxxxxxxxxxxxxxxxxxx
> It could be the mail server.
>
> Pinging is of limited use. A success lets you know that the physical
server is most
> likely accessible, but you aren't talking to the SMTP software and there
are other
> potential issues. And a ping failure may just mean that the server is set
to not respond
> to pings. Many don't anymore since hackers have used excessive pinging in
Denial of
> Service attacks.
>
> Telneting into the SMTP mail server is more useful, but I'm guessing that
you just went as
> far as getting a server logon response. You don't know how far your mail
client got
> before the problem occurred.
>
> You may want to record an smtp.log which will show more details about
outgoing mail.
>
> To create an SMTP.log In OE5+, go to Tools, Options, Maintenance,
Troubleshooting, Mail
> You may need to close OE after doing the send for the log to get written
to disk.
> The log will be in the Store Folder which is listed in Tools, Options,
Maintenance, Store
> Folder.
>
> There have also been cases where people thought they had disabled their
anti-virus from
> scanning e-mail, or even completely uninstalled the anti-virus, but it
still had its hooks
> into the mail client.
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
> "Malcolm" <nospam@xxxxxxxxxx> wrote in message
news:Wv-dnawslOgmZlLfRVnyjQ@xxxxxxxxxxxx
> > Hi group, this one has got me baffled. Tried everything, and am now
banging
> > my head against the wall.
> >
> > I am having intermittent problems sending email via SMTP. Sometimes it
will
> > send, and other times it will just hang until it 'times out' (even
though I
> > haven't changed any settings). Rebooting doesn't always solve the
issue.
> >
> > I initially thought that maybe the problem was with anti-virus.
firewall,
> > etc. However, if this was the cause, it would not explain why sometimes
I
> > am able to sent email, and other times I am not, when I have made no
changes
> > at all. Furthermore, I do not have email scanning enabled on my PC and
my
> > email client is not protected by a firewall.
> >
> > Another possible cause I looked into was that maybe I was trying to send
the
> > email through another ISP account whilst using a different connection,
and
> > therefore the other ISP was rejecting the email, but I made sure that I
was
> > sending email using my the correct account.
> >
> > When the problem was present I tried pinging the SMTP server and also
using
> > Telnet to query the SMTP server. Both showed no abnormalities with the
SMTP
> > server.
> >
> > I tried two different email clients, but the problem occurred with both
> > clients.
> >
> > I tried two different SMTP accounts, but the problem continues.
> >
> > In conclusion, the problem isn't caused by the email client or the mail
> > account, so I would imagine the problem is local? Any ideas?
> >
> > Cheers
> >
> >
>
>


.

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