Re: Mindboggling Mystery

Disable all email scanning and reset the server back to what it should be.

--
Kath Adams
MS MVP - Windows (IE/OE)

E/B wrote: 
Received a test email from daughter's OE (vice using Comcast webmail)
at the new Identity set up as recommended by DGuess. Is this
indicative of the problem Steve Cochran has suggested as I updated
from NSW Pro 2003 to Norton NSW 2005 Premier since late May (approx 3
weeks prior to the problem)?

Would rather not make permanent switch to new Identity and would like
to try the resolution Steve suggests. Being a non-tech person have a
question about the recommended procedure at msconfig: If I disable all
startup items what will be left for the reboot? (At the Startup tab I
have what I presumed were all the items; are there others I can't see?
Admit my lack of tech knowledge makes me concerned that disabling
everything at the tab could result in an unwanted situation).

Does disabling all startup items really mean unchecking every item
shown there? Or do I leave the C:\WINDOWS items?

Also I use POPFile U/I from SourceForge for spam and it requires my OE
account Server tab for Incoming POP3 be set to 127.0.0.1 and that is
where the new Identity is set. Will that result in any problem with
this reboot?

Sorry, but I need to be led by the hand; seems weird to this
tech-challenged user that only two Senders are affected out of the
entire WAB.

Steve Cochran wrote: 
There is a long history of Norton and other antivirus programs
causing major problems with OE's message store and settings (see
www.oehelp.com/OETips.aspx#3).  I suspect you have that problem
here with the newest messup by Norton.  Try going to Start | Run
and type msconfig and disable all startup items AND non-MS services
(such as Norton) and then reboot.  Then go to Tools | Accounts |
Mail Properties and make sure that all the settings are correct.
Sometimes its easier to remove the mail account completely, close
OE, then reopen it and set up the account again to fix what Norton
has messed up in those settings.

See if that fixes the problem.

steve

"E/B" <embillma@xxxxxxxxxxxxx> wrote in message
news:upmQddPfFHA.2484@xxxxxxxxxxxxxxxxxxxxxxx

For the past 12 days have been unable to receive emails from
daughter or her husband (who have separate computers in same room
and use a hub to provide the broadband cable modem signal to each
computer). Our computer was shut down during one week visit to
their location; situation has existed since restart.

They do not receive any 'blocking' messages and their addresses
are not denied by Message Rules, Blocked Sender entries, ZA free
firewall or Norton NSW 2005 Premier on this computer. They have
been forced to resort to using Comcast webmail for sending; they
receive all our emails at Outlook Express.

Investigation by Comcast reveals zero problems; all their other
contacts send and receive from the OE accounts. Our computer gets
mail from all other contacts. Review by Earthlink does not find
any problems.
Email addresses have been deleted from Addee Book and re-entered
with no change. Computers have been disconnected from the hub and
fed directly by the incoming cable; no change.
Am unable to ferret out anything that may have caused this
condition.

What hair remains on this old head is fast being torn out.
Any suggestions? (Other than jumping off a cliff). Thanks in
advance.




.

Relevant Pages

  • Re: Mindboggling Mystery
    ... indicative of the problem Steve Cochran has suggested as I updated ... Does disabling all startup items really mean unchecking every item ... account Server tab for Incoming POP3 be set to 127.0.0.1 and that is ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Cannot send e-mail from Windoes Mail but can recieve
    ... I have managed to uninstall Norton 360 V3 following the instruction you ... to disable Norton so the disable will work.(Norton is known to be bad for disabling ... I don't get the error message now but I still don't get mail. ... I have set up my account in Windows mail and I ...
    (microsoft.public.windows.vista.mail)
  • Re: Outlook Express 6X
    ... I have disabled Norton E-mail scanning and wasn't sure on Zonealarm so I ... "PA Bear" wrote: ... Disabling Email Scanning does not leave you unprotected against viruses that ... I do have Platinum and HiSpeed 3G account? ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • RE: Scavanging retired machine accounts
    ... Here's a script I wrote a while back that does exactly what you want. ... 'pull back a list of every user's account name and distinguished name ... we're probably only interested in the disabled computer accounts ... 'There is no point disabling PCs based on how many weeks it's been since the ...
    (microsoft.public.windows.server.scripting)
  • Re: Outlook Express 6X
    ... Disabling Norton sometimes makes no difference on some systems and their setup. ... You will need to uninstall Norton completely using the uninstall tool available at the Symantec site as per the link below. ... I do have Platinum and HiSpeed 3G account? ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
Loading