Re: Mindboggling Mystery
- From: "E/B" <embillma@xxxxxxxxxxxxx>
- Date: Thu, 30 Jun 2005 11:27:24 -0400
Received a test email from daughter's OE (vice using Comcast webmail)
at the new Identity set up as recommended by DGuess. Is this
indicative of the problem Steve Cochran has suggested as I updated
from NSW Pro 2003 to Norton NSW 2005 Premier since late May (approx 3
weeks prior to the problem)?
Would rather not make permanent switch to new Identity and would like
to try the resolution Steve suggests. Being a non-tech person have a
question about the recommended procedure at msconfig: If I disable all
startup items what will be left for the reboot? (At the Startup tab I
have what I presumed were all the items; are there others I can't see?
Admit my lack of tech knowledge makes me concerned that disabling
everything at the tab could result in an unwanted situation).
Does disabling all startup items really mean unchecking every item
shown there? Or do I leave the C:\WINDOWS items?
Also I use POPFile U/I from SourceForge for spam and it requires my OE
account Server tab for Incoming POP3 be set to 127.0.0.1 and that is
where the new Identity is set. Will that result in any problem with
this reboot?
Sorry, but I need to be led by the hand; seems weird to this
tech-challenged user that only two Senders are affected out of the
entire WAB.
Steve Cochran wrote:
: : There is a long history of Norton and other antivirus programs
: : causing major problems with OE's message store and settings (see
: : www.oehelp.com/OETips.aspx#3). I suspect you have that problem
: : here with the newest messup by Norton. Try going to Start | Run
: : and type msconfig and disable all startup items AND non-MS
services
: : (such as Norton) and then reboot. Then go to Tools | Accounts |
: : Mail Properties and make sure that all the settings are correct.
: : Sometimes its easier to remove the mail account completely, close
: : OE, then reopen it and set up the account again to fix what Norton
: : has messed up in those settings.
: :
: : See if that fixes the problem.
: :
: : steve
: :
: : "E/B" <embillma@xxxxxxxxxxxxx> wrote in message
: : news:upmQddPfFHA.2484@xxxxxxxxxxxxxxxxxxxxxxx
: : : For the past 12 days have been unable to receive emails from
: : : daughter or her husband (who have separate computers in same
room
: : : and use a hub to provide the broadband cable modem signal to
each
: : : computer). Our computer was shut down during one week visit to
: : : their location; situation has existed since restart.
: : :
: : : They do not receive any 'blocking' messages and their addresses
: : : are not denied by Message Rules, Blocked Sender entries, ZA free
: : : firewall or Norton NSW 2005 Premier on this computer. They have
: : : been forced to resort to using Comcast webmail for sending; they
: : : receive all our emails at Outlook Express.
: : :
: : : Investigation by Comcast reveals zero problems; all their other
: : : contacts send and receive from the OE accounts. Our computer
gets
: : : mail from all other contacts. Review by Earthlink does not find
: : : any problems.
: : : Email addresses have been deleted from Addee Book and re-entered
: : : with no change. Computers have been disconnected from the hub
and
: : : fed directly by the incoming cable; no change.
: : : Am unable to ferret out anything that may have caused this
: : : condition.
: : :
: : : What hair remains on this old head is fast being torn out.
: : : Any suggestions? (Other than jumping off a cliff). Thanks in
: : : advance.
.
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