Re: OE6 rejects some messages
- From: "Bob Greene" <rgreene@xxxxxxxxx>
- Date: Thu, 9 Jun 2005 06:15:20 -0400
Thanks for the reply.
I'm having my wife send mail to the two parties, with a request to forward
the bounce message to me - and then we'll take it from there.
"Michael Santovec" <michael_santovec@xxxxxxxxxxx> wrote in message
news:upp8f1JbFHA.616@xxxxxxxxxxxxxxxxxxxxxxx
> What does the bounce message say?
>
> When a message is undeliverable, it is returned (bounced) to the sender
(assuming there is
> a correct From address) with an explanation as to why it was
undeliverable. There is no
> standard format. It usually says something about a "fatal" error. After
that are several
> more lines with the real error message.
>
> Some common errors (the wording may vary):
> - unknown host, unknown domain, too many hops - The part of the To e-mail
address after
> the "@" is wrong (there is no such ISP) is the most common cause, but on
rare occasions
> there is a temporary Internet problem. This can also be caused by using
the recipient's
> POP3 server name (e.g. @pop.xxx.com) rather than the correct ISP address
(e.g. @xxx.com).
> - unknown user, unknown account - The part of the To e-mail address
before the "@" is
> wrong. This can also be caused by an extraneous character such a space,
comma or
> semicolon, in the To address. Another possibility is that the part after
the "@" is for
> the wrong service. For example: @prodigy.com is the older Prodigy Classic
service, while
> @prodigy.net is the newer Prodigy Internet service; @msn.com is MSN (The
Microsoft
> Network) service, while @microsoft.com is for Microsoft employees.
> - inactive or dormant account - that address used to be valid, but is now
closed
> - mailbox full, over quota - the recipient's server mail box has reached
its limit
> (typically 5 to 10 MB - varies by ISP), or would exceed its limit with
this message. The
> recipient needs to download the current messages and make sure that they
are not leaving
> messages on the server (a mail program option)
> - access denied, message rejected - messages from the sender or the
sender's ISP are
> being blocked by the recipient or the recipient's ISP. This is usually
due to previous
> spamming by the sender or others at the sender's ISP. Some ISPs also
block messages if
> the From address on the message is phony. This can also be caused by
using the
> recipient's POP3 server name (e.g. @pop.xxx.com) rather than the correct
ISP address (e.g.
> @xxx.com).
> - cannot relay - the sender tried to send the message via an ISP's SMTP
mail server other
> than the ISP they are currently dialed into (an incorrect setting in the
mail program).
> Another possibility is that there is an error in the To e-mail address,
such as an extra
> "@".
> - message undelivered after xx hours or xx days - this is usually a
temporary error, and
> the message will eventually go through without resending. The problem may
be at the
> sender's or recipient's ISP or some part of the Internet in between
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
> "Bob Greene" <rgreene@xxxxxxxxx> wrote in message
> news:OP$3S1BbFHA.2212@xxxxxxxxxxxxxxxxxxxxxxx
> > My wife has had reports from two friends that they can no longer e-mail
her;
> > I have an address in the same domain, and I can receive from these
friends
> > with no problem - him@xxxxxxx works fine - her@xxxxxxx causes a bounce
> > back - only to two people. She can send to these people, but their
replies
> > bounce. One is a US domain; the other foreign (.dk).
> >
> > I've checked blocked sender list and message rules - not there. Where
else
> > to look?
> >
> > Any ideas?
> >
> >
>
>
.
- References:
- OE6 rejects some messages
- From: Bob Greene
- Re: OE6 rejects some messages
- From: Michael Santovec
- OE6 rejects some messages
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