Re: OE6 - Missing Email

Mr. Pickering,

Thank you for your extremely quick response. I'm a Director in Operations
for a worldwide supplier of telecom hardware/software for mobile networks
responsible for worldwide support. I must say, I'm not only impressed with
your response time, but also your knowledge of the product. I'm a very well
versed used of Outlook. My wife uses OE and I've been taking a crash course
is OE, especially in the area of how OE stores email. What I didn't realize
was what (1), (2) actually meant on folders. I figured Inbox got too large
and created a (1) version, but I see that I was wrong. I will exercise your
suggestions. Again, thank you.
--
Bob Kelley


"Jim Pickering" wrote:

> Inbox(1).dbx and Inbox(2).dbx are the corrupted files that were caused
> either by interrupting a compacting operation or by your antivirus program
> settings to scan email. You will need to copy those files to a new folder,
> download DBXtract and run it within that folder to extract the contents as
> eml files which can then be dragged/dropped into a local mail folder. See
> www.oehelp.com for downloading DBXtract ($5). Microsoft does not provide
> any utility that can recover mail from corrupted files. You should review
> the info at this link for info about DBX file corruption for more
> assistance:
>
> The Other E-Mail Threat: File Corruption in Outlook Express:
> http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
>
> --
> Jim Pickering, MVP, Outlook Express
> https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
> Please deliver feedback to the newsgroup, so that others can be helped.
> Thanks.
>
>
> "BoBay" <BoBay@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:B35B7C2B-9E5F-4414-ACAF-05609E703919@xxxxxxxxxxxxxxxx
> > I've been using OE6 for quite some time now. All of the sudden all of my
> > email that I had stored in Inbox was gone. Several new 'Search Folders"
> > were
> > added under Inbox that contain all pre-2005 email. Can someone please
> > explain to me what happened and how do I get these emails back. Inbox.idx
> > has a last mod date of date this happened. I now see Inbox(1) and
> > Inbox(2).
> > --
> > Bob Kelley
>
>
.

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