Re: OE 6 Address book crash
- From: "Oscar BEAUFAYS" <obeaufays@xxxxxxxxx>
- Date: Mon, 2 May 2005 07:40:11 -0700
Many thanks to Bruce and Frank for their advice.
Have a good day,
Oscar
"Bruce Hagen" <Nospam@xxxxxxxxxxxxxx> wrote in message
news:%230wk%23sdSFHA.3444@xxxxxxxxxxxxxxxxxxxxxxx
> Technically, yes. Personally, I don't recommend using anything made by
> McAfee, or Norton.
> --
> Bruce Hagen
> MS-MVP - (IE/OE)
> ~IB-CA~
>
> "Oscar BEAUFAYS" <obeaufays@xxxxxxxxx> wrote in message
> news:elT9BqdSFHA.1096@xxxxxxxxxxxxxxxxxxxxxxx
>> Hi Bruce,
>>
>> Yes it happened on April 20st.
>> Do you think I can reinstall Spamkiller safely now ?
>>
>> Oscar
>>
>>
>>
>>
>> "Bruce Hagen" <Nospam@xxxxxxxxxxxxxx> wrote in message
>> news:eFmX7YdSFHA.1396@xxxxxxxxxxxxxxxxxxxxxxx
>>> Did this happen April 20/21? A McAfee update is what caused it. About 2
>>> days later, the bug was fixed. So the cause, and the fix you cite must
>>> have coincided with the bug and the fix from McAfee.
>>> --
>>> Bruce Hagen
>>> MS-MVP - (IE/OE)
>>> ~IB-CA~
>>>
>>> "Oscar BEAUFAYS" <obeaufays@xxxxxxxxx> wrote in message
>>> news:OAe7CRdSFHA.3988@xxxxxxxxxxxxxxxxxxxxxxx
>>>> Hello, everyone !
>>>>
>>>> I recently had a bad experience with OE 6. All of a sudden, the address
>>>> book became inoperable: when I clicked "address", I received a
>>>> completely garbled box.
>>>> I called Dell and after more than one hour over the phone, it appeared
>>>> that I had to reinstall Windows.
>>>> That I did, and the problem is now solved: OE's address book is again
>>>> working properly.
>>>>
>>>> Now is the time to think about the problem so that it does not occur
>>>> one more time.
>>>> I have 2 explanations to submit to the knowledge of people more
>>>> knowledgeable than I am about Windows:
>>>>
>>>> First explanation: Just before the crash, i happened to have in my
>>>> inbox 2 e-mail messages that I wanted to forward to the same recipient.
>>>> I selected both; the crash occured as soon as I clicked "Forward".
>>>> May be I started two parallel processes that tried to concurrently
>>>> access the address book ("AB"). If the AB is not designed for
>>>> concurrent access, it might crash ? Note that this would be a
>>>> concurrent READ and that shouldn't cause a crash ?
>>>>
>>>> Second explanation: When I received my computer from Dell (INSPIRON
>>>> 6000 laptop, with Windows XP Professional with SP 2 installed in the
>>>> factory), it came with McAfee Personal Firewall and VirusScan. On top
>>>> of that I installed Spamkiller and Privacy Services.
>>>> Maybe Spamkiller is the culprit. I didn't resinstall it after the
>>>> crash but this causes a dilemma:
>>>> either I don't install it and I get a lot of spam, or I do reinstall
>>>> Spamkiller and a new crash might happen.
>>>>
>>>> I'd appreciate any hint.
>>>>
>>>> Thanks in advance.
>>>>
>>>> Oscar BEAUFAYS
>>>> obeaufays@xxxxxxxxx
>>>>
>>>
>>
>>
>
.
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