Re: Symantec Common Client update prevents OE retrieving mail

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Just did a live update and IE stopped accessing web pages . I could access
them after disabling Norton Personal Firewall. I did not check to see if OE
was still working. But after some research, I followed the instructions for
"To restore the default General and Trojan Horse firewall rules." I have
version 2005 and downloaded ISRIRstr.exe This is on the Symantec web page.
Double-clicked the file and it cleaned out the Application Rules folder. Now
as I access programs, New rules are created fresh automatically.
I don't know what version you have, but there are different files to
download for different versions. Also, different directories for different
versions. Wish I had checked OE to see if it has stopped working. I am going
to check to see if it fixed the necessity to disable email scanning also.
Good luck.

<Vanguard> wrote in message news:gvidnS3KYtSrUsvfRVn-3w@xxxxxxxxxxxxxx
> "kgjunk_1" <kgjunk_1@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:C05961A7-6A0E-4B6F-AE42-6683AA02880F@xxxxxxxxxxxxxxxx
>> If I accept the Symantec Common Client update from Live update in NIS
>> 2004, I
>> cannot download any mail. OExpress connects to the server but the status
>> just
>> shows as "executing" and eventually times out.
>>
>> Restoring the PC to prior to the update and all works fine again.
>> I'm running XP home, SP2.
>>
>> Any ideas ?
>
>
> Go into the applications rules and delete those for Symantec or Norton.
> Then when you are prompted to allow those applications to make a
> connections, do so. Sometimes an upgrade results in an old rule refusing
> to work because the hash code recorded is for the old version and not the
> new version. This isn't just with Symantec components trying to make a
> network connection but with any program that gets updated. Normally the
> firewall should see the upgraded component as a whole new component to
> then prompt you if you want to let it connect or not, and if you let it
> then a new hash code gets stored for that component. It doesn't always
> work (because the trigger to prompt you for the "new" upgraded component
> doesn't appear). So delete the application rule for that component and
> recreate it.
>
> --
> ____________________________________________________________
> ** Post your replies to the newsgroup - Share with others **
> For e-mail Reply: remove "NIXTHIS", add "#VS811" to Subject.
> ____________________________________________________________
>


.

Relevant Pages

  • Re: After SP2 and the LU Patches Norton Products Still Have a Panopoly of Problems
    ... Symantec would like you to pay to upgrade to their 2004 ... Microsoft Windows MVP/Tablet PC ... > test sites which had the worries, and since last night when Live Update ... > Microsoft Windows MVP/Tablet PC ...
    (microsoft.public.windowsxp.customize)
  • NIS 2004 ad blocking not working - email scanning suspect as well
    ... I also get this message on every re-boot: ... 'You will need to launch live update to download the latest symantec ...
    (comp.security.firewalls)
  • Re: {03E0E6C2-363B-11D3-B536-00902771A435}
    ... the Live Update doesn't work from the start, even with new install from the ... We had seen this many times if the Liveupdate with symantec gone it is gone ... clean install of the Application is needed. ... If the OP can't uninstall SyC he/she can download the symantec uninstaller ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: {03E0E6C2-363B-11D3-B536-00902771A435}
    ... I used Norton Anti-Virus for a number of years but migrated to AVG several years ago. ... Live Update is still on my machine as there are other Tools which use it. ... Before attempting any uninstalling I think I would check for and remove any malware first. ... We had seen this many times if the Liveupdate with symantec gone it ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Norton problem
    ... in right hand column in red click on virus defs and downloads. ... Update from the Symantec site and see if that fixes his Live Update problem. ... Symantec site NAV version specific? ...
    (microsoft.public.windowsxp.general)