'Crash' experience?

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

I recently lost my XP-home OS and had a local shop rescue files and reinstall
Windows, upgrading to XP-pro at the time. A couple of times now, Outlook
Express has simply vanished from the screen and tray (instantly closed
itself, I guess), always during the process of attaching a file to an
outgoing e-mail. OE restarts okay, but the message-in-progress has been
lost. Retyping the text and attaching the file works fine next time, of
course. Any ideas of what might cause OE to just 'collapse' every now and
then?
.

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