Re: unable to send e-mail from outlook express

zzchang_at_gmail.com
Date: 03/23/05 

Date: 23 Mar 2005 09:56:24 -0800

I experienced the similar problem with outlook express 6 with McAfee
antivirus/personal firewall/privacy/spamware installed in Windows XP. I
can't send emails through port 465 but I can receive email through port
995.

Any advice on how to turn off McAfee service without compromising the
protection that McAfee program provides.

Regards,

-Nick

Frank Saunders, MS-MVP IE/OE wrote:
> "wmiller.mkiely@verizon.net" <anonymous@discussions.microsoft.com>
> wrote in message news:750901c4309e$f9a51c50$a301280a@phx.gbl
> > I am unable to send e-mail through outlook express. I
> > get hte fillowing error message "Your server has
> > unexpectedly terminated the connection. Possible causes
> > for this include server problems, networrk problems or a
> > long period ikf inactivity. Account incoming verizon.net
> > server outgoing verizon.net Protocol SMTP,Port 25,Secure
> > (SSL) Error # 08X000CCC0f. I recently installed McAfee
> > antivirus program. Is ther any help out ther?
>
> Turn off email scanning in your anti-virus. It provides no added
> protection.
> Email scanning slows down Sending and Receiving, sometimes enough
that OE
> times out. Since some of the received messages have large (often
virus)
> attachments, which exasperates the problem.
> Some Comcast users have found it necessary to totally uninstall
Norton and
> switch to the free AVG with mail scanning off. Norton invented email

> scanning and here's what they say:
> From
>
http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/65434372961d321d8825687f000003f8?OpenDocument&src=tr&Highlight=0,email,protection
>
> "Disabling email protection does not leave you vulnerable to viruses
and
> malicious software in email. It is a separate layer of protection in
> addition to Auto-Protect. Auto-Protect scans any incoming files,
including
> email, as they are saved to your hard drive. As long as you keep your
virus
> definitions up to date with LiveUpdate, and keep Auto-Protect enabled
and
> set to scan files as they are created or downloaded, your system is
fully
> protected."
>
> See also
> http://help.expedient.com/mailnews/norton_antivirus.shtml
> and
>
http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/1999092910223606?Open
> and
>
http://service4.symantec.com/SUPPORT/nav.nsf/docid/2000020716064206&src=w
> So Symantec used to say this often and clearly. The newer stuff
doesn't
> have the statement included as it was considered an embarrassment.
If you
> know anyone who programs for Norton try to get them to talk about it.
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com/security/protect/

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