Re: OE6 failing to deleiver mail to one particular domain

From: Jim (jim_at_nospam.net)
Date: 03/21/05 

Date: Mon, 21 Mar 2005 19:50:36 -0000

Jim

Thanks for your comments.

As for the loss of lead characters in my messages.

I have done some tests on a test newsgroup and can't recreate the problem,
it only happens on the replies I have sent to this posting sent to
microsoft.public.win98.internet.outlookexpress and
microsoft.public.windows.inetexplorer.ie6_outlookexpress.

However, I have changed my News format to what you suggest (i.e. Under
Tools/Options/Send check your settings for encoding for Plain Text). Which
is what I am now sending this under.

I checked my settings for Mail which I default to HTML and find I am already
set up for "MIME-Quoted Printable for HTML messages". However, should
the box "Allows 8-bit characters in header" be ticked or not?

In my case the comments regarding XP are not relevant as I am using W98,
hence my posting to the two newsgroups including
microsoft.public.win98.internet.outlookexpress

Thanks for your follow-up. 

-- 
Regards
Jim
"Jim Pickering" <jimp@mvps.0rg> wrote in message
news:uMOVZBkLFHA.1308@TK2MSFTNGP15.phx.gbl...
> Thanks for the feedback and good luck on solving the issue.  The
"X-Unsent:
> 1" add-in is not the problem though as that should be present in all
unsent
> mail.  The loss of the lead in characters in your message suggests it may
be
> an encoding problem, usually with Big5 character sets or using other
> non-ASCII characters.  Under Tools/Options/Send check your setings for
> encoding for Plain Text and HTML where the setting should be MIME-None for
> Plain Text and MIME-Quoted Printable for HTML messages and see if that
> helps.
>
> After you install Windows XP Service Pack 2 (SP2), the body text of
> HTML-based e-mail messages that are sent from Outlook Express may be
> truncated and may be missing data. This problem may occur if the e-mail
> message contains non-ASCII characters, such as Chinese characters.  If
> that's the case, then the following update may be applicable in your case.
>
> Outlook Express for Windows update available
> http://support.microsoft.com/kb/887797
> -- 
> Jim Pickering, MVP, Outlook Express
> Please reply to newsgroup only.
>
>
>
> "Jim" <jim@nospam.net> wrote in message news:423eff02_1@x-privat.org...
> >e you expressing the thought that some software houses are reluctant
> > to provide feedback SPAMfighter have come up trumps.  I have had the
> > following response from them:-
> >
> > "I have investigated the issue further. Apparently, our plugin causes
> > Outlook Express to modify the message header for outbound emails (it
> > inserts
> > a "X-Unsent: 1" header line).
> >
> > Apparently eclipse.co.uk uses this header line as an indication of spam
or
> > viral content (which seems very spurious) - I suggest that you contact
> > eclipse and ask them to remove this limitation in their filtering.
> >
> > We will work to resolve this issue in future versions of the SPAMfighter
> > plugin for Outlook Express."
> >
> > I know this is a  problem if you email to anyone on the domain
> > eclipse.co.uk
> > and you use Outlook Express but it would cause problems with other ISPs
if
> > they do the same thing as eclipse.
> >
> > I have taken the issue up with eclipse as SPAMfighter suggest.
> >
> > -- 
> >
> > Regards
> >
> > Jim
> >
> > "Jim Pickering" <jimp@mvps.0rg> wrote in message
> > news:%23skAf$xKFHA.1600@TK2MSFTNGP10.phx.gbl...
> >> We're always interested in feedback about problems.  Many software
houses
> >> are reluctant to provide comments that can find their way into the
public
> >> arena that might be harmful to future sales.  With that in mind, I
doubt
> >> that your SPAM program will be very forthcoming, but it will be
> > interesting
> >> to see what, if anything, they have to say.
> >> -- 
> >> Jim Pickering, MVP, Outlook Express
> >>
> >>
> >> "Jim" <jim@nospam.net> wrote in message news:4239c86a_2@x-privat.org...
> >> >m identified!!  But the cause is still a mystery.
> >> >
> >> > It was SPAMfighter, see http://www.spamfighter.com/default.asp
> >> >
> >> > I installed it on 9/3/05 and apart from the problems emailing both of
> > the
> >> > people on this domain, i.e. angela@domainname.co.uk or
> >> > malcolm@domainname.co.uk I have had no problems (not the real domain
> >> > name!!).
> >> >
> >> > It only happens when sending emails from OE to these people.
However,
> >> > they
> >> > have always been able to email me, it is only my outgoing emails to
> > them.
> >> > I
> >> > can email anyone else OK.
> >> >
> >> > I tried everything, deleting my Email account, rebuilding it,
disabling
> >> > Norton Anti-virus etc.
> >> >
> >> > Taking out SPAMfighter was a last resort as why should a program that
> >> > checks
> >> > only incoming email affect my outgoing email and why only to this
> > domain?
> >> >
> >> > I am talking to SPAMfighter.
> >> >
> >> > Are you interested in their feedback?  Is the group interested?
> >> >
> >> > -- 
> >> >
> >> > Regards
> >> >
> >> > Jim
> >> >
> >> >
> >> > "Jim Pickering" <jimp@mvps.0rg> wrote in message
> >> > news:uO%23vSlmKFHA.1176@TK2MSFTNGP15.phx.gbl...
> >> >> Try disabling your antivirus application and try sending again.
> >> >> Norton
> >> >> is
> >> >> notorious for causing problems for user who elect to scan email
> > messages.
> >> > I
> >> >> would also disable the SPAM feature since it can also create
problems
> > by
> >> >> modifying the headers of your messages.
> >> >> -- 
> >> >> Jim Pickering, MVP, Outlook Express
> >> >>
> >> >> In memoriam, Alex Nichol, MVP (1935-2005)
> >> >> http://www.dts-l.org/
> >> >>
> >> >> "Jim" <jim@nospam.net> wrote in message
> > news:4238993d$1_5@x-privat.org...
> >> >> > Firstly, apologies for cross-post but maybe I can get some ideas
> >> >> > from
> >> > one
> >> >> > of
> >> >> > the newsgroups.
> >> >> >
> >> >> > I have a problem.  I run W98 and use Outlook Express as my email
> >> >> > client.
> >> >> >
> >> >> > When emailing either of the two people on one particular domain I
am
> >> >> > getting
> >> >> > the following error message (I have changed actual email address
for
> >> >> > privacy
> >> >> > reasons):-
> >> >> >
> >> >> > Failed to deliver to 'joebloggs@somedomain.co.uk'
> >> >> > SMTP module(domain somedomain.co.uk) reports:
> >> >> > message text rejected by mx1.ex.ispname.net.uk:
> >> >> > 550 Error: Message content rejected
> >> >> >
> >> >> > Either of these people can email me OK.
> >> >> >
> >> >> > To muddy the waters even more, if I use my ISP's WebMail instead
of
> > OE6
> >> > I
> >> >> > can email them OK, so only difference is OE6.
> >> >> >
> >> >> > However, could it be problems with my Virus Checker or Spam filer?
> >> >> > Details
> >> >> > of OE6 and other stuff is:-
> >> >> >
> >> >> > Outlook Express 6.00 (Help About = 6.00.2800.1123), Anti-Virus
> > software
> >> >> > Norton Anti-Virus 9.05.15 (which scan all outgoing and incoming
> > email)
> >> > and
> >> >> > SPAMfighter Version 3.3.7 (but this only scans incoming email).
> >> >> >
> >> >> > Can anyone give me any clues.  I have contacted both the other
> > peoples'
> >> >> > and
> >> >> > my own ISP but I still wait response from either.
> >> >> >
> >> >> > --
> >> >> >
> >> >> > Regards
> >> >> >
> >> >> > Jim
> >> >> >
> >> >> >
> >> >> >
> >> >>
> >> >
> >> >
> >>
> >
> >
>

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