RE: OE 6 disappeared when we upgraded to Office XP

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From: wr4fsu (wr4fsu_at_discussions.microsoft.com)
Date: 03/15/05 

Date: Mon, 14 Mar 2005 19:01:02 -0800

Here's what happened: we went into Outlook to be ABSOLUTELY SURE that it was
not our default email program. We went to open the Contacts and Outlook
brought up our lost address book from OE and it was up-to-date. We do not
know the name of the Outlook Address Book, so we cannot copy it to the OE
address book "*.wab". If someone can tell us what the name of the Outlook
Address Book is, we can recover our lost OE address book by copying and
renaming. I hope this helps someone in the future. I don't want to have to
go thru this again! I am now backing up my address book at least once a day.
 Thanks to everyone and God Bless!

"wr4fsu" wrote:

> Hello. We are running Windows XP-SP2, IE 6-SP1, and we were running OE 6.
> Today we upgraded from Office 2000 to Office XP and downloaded and installed
> critical updates. Now we cannot find OE 6 in our Program Files, and we did a
> search and it seems to have lost a few of our newest email storage .dbx
> files. When we try to launch OE, we get an error that says:
>
> Outlook Express has encountered a problem and needs to close. We are sorry
> for the inconvenience.
> If you were in the middle of something, the information you were working on
> might be lost.
> Restart Outlook Express.
> Please tell Microsoft about this problem
> We have created an error report that you can send to help us improve Outlook
> Express. We will treat this report as confidential and anonymous.
> To see what data this error report contains, click here.
>
> And then this error message windows closes so quickly we cannot type
> anything into it. Have we lost our OE? Can we restore OE without losing our
> email? We did a Google search for this error and the only suggestions we
> could find so far recommend uninstalling IE and reinstalling....scary! Any
> thoughts would be helpful.

Relevant Pages

  • OE 6 disappeared when we upgraded to Office XP
    ... We are running Windows XP-SP2, IE 6-SP1, and we were running OE 6. ... Outlook Express has encountered a problem and needs to close. ... might be lost. ... We have created an error report that you can send to help us improve Outlook ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: ...and they thought Caesar had Gaul...
    ... Nice try on their part, but the substitution of Outlook for Notes, ... exactly no effect on archived mail stored on the server. ... of having my e-mail hosted on test versions of the Microsoft Exchange ... and certainly haven't lost any archived mail. ...
    (rec.arts.sf.fandom)
  • Re: PPC or Pocket Personal Computer
    ... > Huw wrote: ... >> Steve Firth wrote: ... Outlook comes with the device and the pda is the only reason I use Outlook. ... Not that I ever lost anything anyway ...
    (uk.business.agriculture)
  • Re: Outlook to Outlook Express ..all inbox, contacts etc. lost HEL
    ... back to my lost email.... ... The icons from the desktop are "gone" as well. ... there - OUtlook Express is listed and there is somethign that says E-Mail. ... [MVP-Outlook] ...
    (microsoft.public.outlook.installation)
  • Re: OE 6 disappeared when we upgraded to Office XP
    ... > Outlook Express has encountered a problem and needs to close. ... > might be lost. ... > To see what data this error report contains, ... If you allowed Outlook to install, ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)