Re: Won't connect to the internet - just hangs

From: kathy montoya (katmontoya_at_msn.com)
Date: 03/13/05


Date: Sun, 13 Mar 2005 01:16:20 -0600

Select the file you feel safe opening from the drop down list. My PC is
having problems and I want more assistance and fewer problems.Kathy Montoya
"Dianna Ross" <dianna_ross@hotmail.com> wrote in message
news:9CB74FD9-A829-4136-B642-236421597242@microsoft.com...
> Guidance & assistance is sort in reference to:-
> Outlook Express Ver 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) not
> connecting
> to the internet.
>
> The following two Error messages are being generated and I'm unable to
> rectify the problem.
>
> Unable to poll for new messages on your HTTP server. Account:
> 'dianna_ross', Server:
> 'http://services.msn.com/svcs/hotmail/httpmail.asp',
> Protocol: HTTPMail, Server Response: 'Redirected', Port: 0, Secure(SSL):
> No,
> Error Number: 0x80004005
>
> Header download for the 'Inbox' folder did not complete. Account:
> 'dianna_ross', Server:
> 'http://services.msn.com/svcs/hotmail/httpmail.asp',
> Protocol: HTTPMail, Server Response: 'Redirected', Port: 0, Secure(SSL):
> No,
> Error Number: 0x80004005
>
> Have to-date re-formated my hard disk 5 times and loaded a clean install
> of
> XP, then loaded SP2 (twice I tried SP1 first but that didn't help either)
> and
> then gone online and updated all the outstanding 'High priority & Optional
> Software updates'.If I don't load the updates, it works without a hiccup,
> but
> after loading them, problem time.
>
> Have been to Microsoft Website and actioned the following articles
> Article ID : 224535
> Article ID : 318378
> Article ID : 315341
> Article ID : 312451
> Article ID : 220852
> Article ID : 296512
> pluse the article that covered installing the original version of XP over
> the top the current.
> A couple of those articles leave your machine in a worse state than before
> you start them.
> None of them have worked, I have not loaded any other program what-so-ever
> during these resets however I have 2 hardware items that need to be
> installed, Web camera & a TV card.
> Is there an article that I have missed or is there something plainly
> obvious
> that I just keep overlooking?
> Your assistance is appreciated. (As I currently don't have anything on the
> computer except XP I am happy to activate Remote Assistance for viewing if
> this would help)
>
>
> Dianna Ross
> GMT +(08:00) Perth, Western Australia
> E-mail: dianna_ross@hotmail.com
>
> My computer information is listed below, my locality is in Perth, Western
> Australia so I have all language and locality settings changed to reflect
> this.
> The computer is connected to a simple Home network with 2 other computers
> utilising an ADSL 512 broadband line for internet access.
>
> Computer System Information
> OS Name Microsoft Windows XP Professional
> Version 5.1.2600 Service Pack 2 Build 2600
> OS Manufacturer Microsoft Corporation
> Activation Status Activation Pending (30 days remaining)
> System Name STUDY
> System Manufacturer VIA Technologies, Inc.
> System Model VT8367-8233
> System Type X86-based PC
> Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1544 Mhz
> BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 03/04/2002
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\system32
> Boot Device \Device\HarddiskVolume1
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.2180
> (xpsp_sp2_rtm.040803-2158)"
> User Name STUDY\Dianna
> Time Zone W. Australia Standard Time
> Total Physical Memory 256.00 MB
> Available Physical Memory 114.27 MB
> Total Virtual Memory 2.00 GB
> Available Virtual Memory 1.96 GB
> Page File Space 618.27 MB
> Page File C:\pagefile.sys



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