Re: 220 is not an SMTP error (was:"Your server unexpectedly terminated the connection")

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From: D. Campbell \(remove obfuscation\) (duncanObfsucation_at_punk.net)
Date: 03/09/05


Date: Wed, 9 Mar 2005 10:33:35 -0800


"Jim Pickering" <jimp@mvps.0rg> wrote:
> TLS is an abbreviation for Transport Layer Security protocol which is
> expected to be the successor to SSL (Secure Socket Layer). It involves a
> need for a certificate to use correctly and the error you are seeing is
one
> that can only be resolved by your service provider, since it has nothing
to
> do with SMTP or Outlook Express or Windows. You can read about TLS at
this
> link (among others):
> http://www.ietf.org/html.charters/tls-charter.html
>

Hi, Jim.

I have MSOE set up with several accounts which allow me to
select which of several servers will accept my mail. In the
case whose error message appears quoted below, the mail goes
to GeekISP (not Comcast). Their instructions include turning
on TLS. Apart from the one case noted below it's worked
every time. It would appear the mailservice provider has
his certs in order.

When the message started appearing I closed and reopened OE.
It hasn't appeared since. That suggests to me that OE was
confused and doing the wrong thing.

The same fix works for the same error when it appears, much
more frequently, while OE checks for new messages. Shut it
off, start it up, all's good for a day or so.

> Why you are using SSL with a Comcast account escapes me. Who in the world
> told you that you need it? Why? This link will explain how to create an
> email account with Comcast and nowhere does it mention using SSL:
> http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook_Express17686
>

I have no interest in using my Comcast mail account though
it is set up and works. Their webmail interface is dog-slow
and they don't support IMAP.

Comcast is a red herring in this discussion.

> --
> Jim Pickering, MVP, Outlook Express
> Please reply to newsgroup only.
>
>
> "D. Campbell (remove obfuscation)" <duncanObfsucation@punk.net> wrote:
> > "Frank Saunders, MS-MVP, IE/OE" <franksaunders@mvps.org> wrote:
> >> "D. Campbell (remove obfuscation)" <duncanObfsucation@punk.net> wrote:
> >> >
> >> > "Your server unexpectedly terminated the connection" comes up far too
> >> > often in MSOE. In the case cited above I expect you have the client
> >> > set
> >> > to use IMAP and SSL and it's been open for a day or more. The error
is
> >> > coming up when OE tries to set a flag on the server's copy of the
> > message
> >> > to indicate it has been replied to.
> >> >
> >> > The MS online help talks of server mods. I'm convinced the flaw is
> >> > with
> >> > the client.
> >> >
> >> > This error seems to go away completely if "Use SSL" is unchecked.
> >> >
> >> > The error goes away for a while if OE is closed (completely) and
> > reopened.
> >> >
> >> > I've even seen it also with outgoing mail NOT sent as a reply:
> >> >> Your server has unexpectedly terminated the connection. Possible
> >> >> causes for this include server problems, network problems,
> >> >> or a long period of inactivity. Account: 'ebay (smtp to geekisp)',
> >> >> Server: 'mail.geekisp.com',
> >> >> Protocol: SMTP,
> >> >> Server Response: '220 ready for tls',
> >> >> Port: 25, Secure(SSL): Yes,
> >> >> Server Error: 220,
> >> >> Error Number: 0x800CCC0F
> >> >
> >> > This came up almost immediately when the program tried to send the
> >> > message.
> >> >
> >> > If someone on the development team is reading: 220 is not an SMTP
> > server
> >> > error. Not even if your client has been running for a few days.
> >> >
> >> > MSOE version 6.00.2800.1123.
> >> >
> >> > duncan.
> >>
> >> Turn off email scanning in your anti-virus. It provides no added
> >> protection.
> >>
> >
> > Hi, Frank. Thank you for the reply. I saw that suggestion
> > in the online help associated with the error message. It
> > doesn't apply in my case -- I'm not running any realtime
> > antivirus scanning.
> >
> >
> >> The Other E-Mail Threat: File Corruption in Outlook Express
> >> Published: November 18, 2004
> >> By Tom Koch
> >>
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
> >>
> >
> > Nicely written, and has a link to what winds up being
> > really cheap insurance against msoe message store trouble.
> >
> > It's worth the $5 to give it a shot, though I don't expect
> > dbx corruption is causing the .."unexpectedly terminated"..
> > error on send or on check-for-new-messages.
> >
> >
> >> --
> >> Frank Saunders, MS-MVP, IE/OE
> >> Please respond in Newsgroup only. Do not send email
> >> http://www.fjsmjs.com
> >
> >
> > duncan campbell
> >
> >
>



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