Re: OE6 stalls at startup
From: Frank Saunders, MS-MVP, IE/OE (franksaunders_at_mvps.org)
Date: 03/09/05
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Date: Wed, 9 Mar 2005 05:07:14 -0600
"Ook" <MSNews@emberts.UpYoursSpammer.emberts.com> wrote in message
news:etgazXGJFHA.3812@TK2MSFTNGP10.phx.gbl
> When I start OE6, it sits there unresponsive for several minutes. I can't
> click on anything, or otherwise do anything with it. I do not have it set
> to
> check mail at startup. I've deleted, compacted, etc. It seems to have
> started a week or so ago when I added several hotmail accounts to it. I
> removed them, but it still does it. The last time it did this it sat for
> ten
> minutes(!) and I was afraid I was not going to get it working again. I
> think
> I've done the obvious, any suggestions?
From: http://www.fjsmjs.com/OE/oeslow.htm
Several possible causes:
Go to My Computer | Dial Up Networking and right click your connectoid.
Choose Properties | Server types and make sure that Log onto network is NOT
checked. NetBEUI and IPX/SPX should also not be checked.
Make sure that your anti-virus is set to check program files, not all files.
Create new folders to organize your mail and move everything out of the
Inbox. Then compact it with File | Folder | Compact while in the Inbox.
For users on WinXP, when they remove windows messenger or just disable it
from starting up automatically they experience a great slow down when
launching Outlook express. Users who experience such a slow down will find a
error in the system error log saying The server
{FB7199AB-79BF-11D2-8D94-0000F875C541} did not register with DCOM within the
required timeout. The solution this problem is quite simple. Just Open up
Regedit and search for the string {FB7199AB-79BF-11D2-8D94-0000F875C541} and
modify the keys InProc32 (or InProcServer32) and LocalServer32 default key
to a empty string. After a reboot, Outlook Express will start up as quickly
as possible. See:
http://www.tweakxp.com/tweakxp/display.asp?id=108
If none of those fix the problem, rename pstores.exe, psbase.dll,
pstorec.dll and pstorerc.dll, then extract new copies from the CAB files.
See http://support.microsoft.com/?kbid=251787 This KB article includes
instructions for repairing the Protected Storage Service under Win2K and
WinXP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q264672
Another thing that has been reported to help is to click Tools | Internet
Options in Internet Explorer. Go to the Advanced tab and scroll down. Make
sure that Use SSL 2.0 and Use SSL 3.0 are checked.
Move everything out of the Inbox to user created folders and then compact
the Inbox while Working Offline.
Empty the Temporary Internet Files, including offline content.
See also:
http://insideoe.tomsterdam.com/problems/performance.htm
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/security/protect/default.aspx http://defendingyourmachine.blogspot.com/
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