Re: Password problem

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Peter Foldes (okf22_at_email.msn.com)
Date: 03/07/05 

Date: Sun, 6 Mar 2005 23:20:13 -0500

Email account is from Verizon or an msn email address. Putting in the wrong
ID can also give a Password error. Does their client need the SPA checked.
Just a few possibilities. 

-- 
Peter
Please reply to Newsgroup for the benefit of others.
"Cliff Hartle" <cliff_hartle@verizon.net> wrote in message 
news:X3pWd.43053$ya6.13489@trndny01...
>I have a computer where even though I know the password is correct in 
>Outlook express the remote server rejects it.
>
> The ISP (Verizon) shows multiple attempts to login with an incorrect 
> password.
>
> I have recreated the account a few times and still no joy.  I know the 
> password is correct because it works fine on another computer and they can 
> log into their mail through the web based email function.
>
> The computer is an old 400 mhz 64 meg RAM computer running Win 98 and 
> Outlook Express 6.
>
> I am a home computer repair person paid by the hour so I can't be spending 
> allot of hours trying to fix the problem.  If it was a newer computer I 
> would rebuild it, but it doesn't make sense in this case.  My advice it 
> this case would be to tell them to buy a new computer, but they just don't 
> see the need since all they what to do browse the web and do email.
>
> Does anyone know how to fix this problem? I can't even figure out how I 
> would Google this.
>
> thanks
>

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