Re: IE6 SP1 on WinXP fails to work, SP2 doesn't help

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: PA Bear (PABearMVP_at_gmail.com)
Date: 02/22/05 

Date: Mon, 21 Feb 2005 19:42:40 -0500

The following should not be new to you, David <eg>:

<canned>
When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. Post your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30 for expert analysis, not here.
</canned>

If, as it sounds, the machine was malware-infected before installing SP2, I'd advise uninstalling it before proceeding any further. 

-- 
IE6-specific newsgroup: news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6.browser  
~Robear Dyer (PA Bear) 
MS MVP-Windows (Shell, IE/OE) & Security, AH-VSOP
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/default.mspx
  "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:e0eCva7FFHA.3472@TK2MSFTNGP09.phx.gbl...
  I was handed a Dell notebook with WinXP SP1 and was told that IE wasn't working and would
  "lock up".  I ran Adware SE, SpyBot S&D and the McAfee Command Line Scanner (log attached)
  and all malware was erradicated.  There was no change in the status of IE but all other
  Internet related software such as FireFox works as expected.
  I figured that since is was at SP1 level, I installed SP2 from the 266MB admin EXE.  All
  went fine and the notebook works at SP2 level in all aspects except IE still not does not
  work.  It trys to connect to the homepage but never gets there and does much hard disk
  swapping and slows the platform greatly.  If I walk away from the platform for severeal
  minutes there is no change in its status and I can cancel the attemp to access thw web site
  close IE.
  I created a new account and tested IE in that account but IE still does not work.  I also
  tried re-registering the following DLLs to no avail [ SOFTPUB, INITPKI and MSSIP32 ]
  The user wants IE (no laughing please) and I am stumped of what to do next
  Does anybody have any ideas to repair IE ?
  Are there DLLs that I can try re-register ?
  Are there any other steps I can try to repair IE6 SP2 ?
  -- 
  Dave

Relevant Pages

  • RE: SP2 wont install
    ... > malke using your advice it appears the errors are twofold: ... malware; 3) the operating system was a pirated version. ... any patches that need to be applied prior to installing SP2. ...
    (microsoft.public.windowsxp.general)
  • RE: Internet Explorer Hy-jack (blank page)
    ... Microsoft recommends checking your comupter for spyware and malware and then ... removing them completly before installing SP2. ...
    (microsoft.public.windowsxp.security_admin)
  • RE: Internet Explorer Hy-jack (blank page)
    ... > Microsoft recommends checking your comupter for spyware and malware and then ... > removing them completly before installing SP2. ... > to use some spyware removal tool so that u can remove it. ...
    (microsoft.public.windowsxp.security_admin)
  • Re: My Computer Short cut
    ... Have you installed all windows Updates especially SP2? ... for Malware? ... Do this first before installing SP2. ... Prev by Date: ...
    (microsoft.public.windowsxp.general)