Re: AVG scanning email

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

user_at_domain.invalid
Date: 02/13/05 

Date: Sun, 13 Feb 2005 06:18:13 -0500

PA Bear wrote:

> Is AVG7 Free fully up-to-date, Eric?
>
> Post the complete error message you (were) getting from "the avg
> scanner", please.
>
> Yes, outgoing scanning should work (though it's not necessary IMO). If
> there's a problem, it's not an OE setting. Most likely the problem is
> the way AVG's server (which actually scans your messages) and Comcast's
> SMTP servers are communicating with each other.

I had trouble with outgoing mail with Outlook Express and AVG 7 free
too. Configuring AVG to NOT scan either incoming or outgoing email did
nothing to prevent the problem. I used hardcopies of sceen captures as a
reference to set the Outlook Express account settings. BCCs to another
account were never received.

For reasons I am not able to determine my Outlook Express setting to log
onto the outgoing mail sever using secure password authentication kept
disappearing. I could enable SMTP using SPA, attempt to send an email
and return to the account settings to see SMTP using SPA disabled.

I activated the logging functions of Outlook Express, which indicated
success tranmitting the messages. The log contents mentioned AVG and
implied that AVG was acting as a sort of proxy "server" betwen Outlook
Express and the ISP's SMTP server. After unistalling AVG I was able to
successfully send mail with the same Outlook Espress account settings.

Following is one of the simmulated mail messages from my local inbox. I
don't beleive these messages ever came from the ISP's POP3 server or
were received over the internet. I beleive these messages were generated
localy by the AVG software and transfered to Outlook Express as an
incoming mail message (mail address edited):

>This is the AVG E-mail Scanner program.
>
>I'm sorry to have to inform you that the message returned
>below could not be delivered to one or more destinations.
>
>-------------------------------------------------------------------
>myaddress@isp.com: 5.7.3 Requested action aborted; user not >authenticated
>-------------------------------------------------------------------
>
>Your e-mail message is being returned to you in the next part of this
>message. Try to send the message again.
>
>Should you need assistance, please contact your administrator or your
>internet service provider.

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